SHARON OTIATO
SO
Finance and operations assistant
# -
_-https://www.linkedin.com/in/sharon-otiato-091a45258
+ Nairobi
EXPERIENCE
SUMMARY
Finance and operations assistant
A highly proficient and ambitious finance
professional with 1 year experience in
accounts and administrative assistance,
customer relationship management and
credit control. With a Bachelor’s degree in
Commerce and varied industry experience
in Accounts Receivable, I am a detail and
numbers-oriented person with specific
interests in the maintenance and
management of business sales ledger using
ERP, QuickBooks and Sage systems. I also
excel in data entry, data analysis and
maintenance of accurate records with
utmost integrity and confidentiality.
Mwangaza Light Limited
C 07/2022 - Ongoing + Nairobi
Duties and responsibilities
Raising Customer Invoices
Debt collection calls to clients and saccos with overdue payments
Posting payments on Quick books
Prepare statutory deductions i.e PAYE, NHIF, NSSF and VAT
Provide administrative assistance
Maintaining petty cash vouchers and receipts
Supplier expenses account/billing
Account receivables reconciliation i.e. categorize the paying and nonpaying clients
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Customer Care and Credit control assistant
Mwangaza Light Limited
C 01/2022 - 06/2022 + Nairobi
Duties and responsibilities
Fielding calls to customers to enquire about their experience with our
products
Maintaining proper customer feedback records
Answering customer queries and offering solutions to their problems
Upselling our products to satisfied customers
Reporting problems recorded by customers to the relevant line managers
Developing debt collection strategies.
Assisting the credit controller with managing all client's accounts and
ensuring the timely delivery of payments in line with the credit agreement
Ensuring all transactions are recorded properly on the Company
accounting system ERP
Creating payment plans when payments cannot be made within the
agreed payment period
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Purchasing and Supply chain management assistant
Jaramogi Oginga Odinga Teaching and Referral Hospital
C 05/2019 - 08/2019 + Kisumu
Industrial attachment program. Duties and responsibilities:
Keeping and maintaining proper records of items issued to different
departments
Preparing Local purchase orders
Assisted in Opening and evaluation of tenders
Receiving and recording of items into the warehouse and stores
Monthly stock taking in the warehouse and stores
Proving the accounts department with proper documents needed for the
payment of suppliers i.e delivery notes and invoices
Liaising with accounts to ensure timely payment of suppliers
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Clerk
IEBC
C 08/2017 - 08/2017 + Siaya
Duties and responsibilities:
Ensuring good conduct of election in the polling station as assigned by the
presiding officer
Verification and validation of biometric data
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www.enhancv.com
SKILLS
Customer service
Data entry and analysis
Sage & Microsoft Office suite
Debt management
Problem Solving
Quality Assurance
Credit Control
EDUCATION
Purchasing and Supply Chain
Management
Masinde Muliro University of Science and
Technology
C 12/2021
B+
Ng'iya Girls National School
C 01/2015
391/500
Kanyadet Primary School
C 01/2011
Part time data analysis
Masinde Muliro University
C 03/2016
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