Sharon Okwu

An experienced customer support who specialized in providing exceptional support, investigating and resolving customer complaints and issues professionally. Skilled in effective communication and active listening to understand their concerns and show genuine care. Insatiable curiosity to reach the root cause of issues and leave no stone unturned in finding a lasting solution to customer problems. Able to put myself in others’ shoes, combined with my follow-through skill, allowing me to effectively build rapport with customers, creating a memorable experience that fosters loyalty and trust.