Project 1: Agile Transformation & Team Maturity Uplift
Role: Delivery Manager / Scrum Master
Overview:
Delivered an end-to-end Agile transformation for a digital team with low Agile maturity, establishing the foundations for modern delivery.
Key Contributions:
• Introduced structured Scrum practices standup, planning, retrospectives, and reviews.
• Designed a full onboarding experience via Confluence with team structure, working norms, and tools.
• Improved visibility using refined product backlogs, DoD/DoR criteria, and documentation standards.
• Set up and maintained delivery communication channels (Slack, Confluence, Mural).
• Facilitated cross-functional learning through weekly lightning talks and knowledge-sharing sessions.
• Strengthened stakeholder alignment through clear communication, risk management, and expectation setting.
Outcome:
Team achieved higher velocity, better alignment, and more consistent delivery ceremonies with improved transparency and collaboration.
Project 2: Live Bowel Screening System Replacement
Role: Delivery Manager
Overview:
Managed the delivery and rollout of a new digital system replacing the national Bowel Screening legacy platform.
Key Contributions:
• Oversaw full delivery lifecycle: planning, risks, dependencies, and releases.
• Used metrics such as burn-ups and velocity to communicate progress to executives and programme boards.
• Coached developers, analysts, and product owners in Agile/Scrum adoption.
• Implemented delivery reporting structures and improved communication across teams.
Outcome:
Successfully delivered system upgrades aligned to clinical needs, increasing stability and operational efficiency.
Project 3: Office 365 Migration Across GP Surgeries
Role: Project Support Manager
Overview:
Supported the migration of GP practices from Office 2010 to Office 365 to improve digital communication and collaboration.
Key Contributions:
• Monitored implementation phases, ensuring adherence to timelines.
• Managed vendor relationships and ensured contractual performance.
• Coordinated dependencies across practices and teams.
• Ensured delivery met quality and governance standards.
Outcome:
Completed migration across all practices, improving compatibility, communication, and digital-enabled patient support.
Project 4: Digital, Data & Technology (DDaT) Transformation
Role: Digital Project Manager
Overview:
Delivered projects within the ICS DDaT portfolio supporting regional innovation and digital transformation.
Key Contributions:
• Built robust project governance and reporting systems.
• Developed and managed detailed project plans, timelines, and risk strategies.
• Oversaw vendor delivery and performance for large-scale software replacements.
• Worked closely with senior stakeholders across the ICS ecosystem.
Outcome:
Delivered digital transformation initiatives that improved governance, data usage, and operational performance across the region.