Sharon Lucy Ogechi Oparah

OPARAH SHARON LUCY E-mail- Tel: - Address: 14 Fatai close Balogun Bustop Iju Ishaga Lagos Nigeria. _________________________________Objectives____________________________________________ I am highly skilled, talented, resourceful, determined and committed to hard work. Prepared to work with existing staff, make use of available facilities to increase the profitability of an organization and utilize my special abilities as well as acquired skills in order to attain remarkable achievements within the organization. _________________________________ Education__________________________________________- (WASSCE- National Youth Service Corps Les Cours Sonou University, Benin Republic B.sc International Relation (2nd Class Upper) Advance Diploma in Theatre Art Dream Makers College West Africa Senior Secondary Certificate Examination Dream Makers Primary School First School Leaving Certificate (FSLC) _________________________________Trainings_________________________________________ July 2020- Jan 2021 LANIK BEAUTY INSTITUTE Certificate Attained: Certified Skin Care Therapist _________________________________Experience_________________________________________ April 2021- till date OMANESS EMPIRE COSMETICS Online store Post Held: Content Manager/Customer service Responsibilities ▪Managing Website pages effectively ▪Posting Daily Ads and deriving sales ▪Attending to customers and scheduling service appointments ▪Handling customer complaints Dec 2019-May2020 VIV RAVING ONLINE STORE Post Held: Content Manager Responsibilities Aug 2019 –Dec 2019 ▪ Managing Website pages effectively ▪ Posting Daily Ads and deriving sales ▪ Analyzing Customer traffic to the Website ▪ Receiving Online Orders from Customers ROYAL HUGS SURPRISES Opebi-Allen, Ikeja, Lagos Post Held: Customer Service Representatives Responsibilities ▪ Attending to customers and scheduling service appointments ▪ Handling customer complaints ▪ Estimating the cost and time needed for resolution of complaints 2018 – 2019 MARKET SOURCE LTD Iju Lagos Post Held: Customer Service Representative Responsibilities: ▪ Welcoming customers and scheduling service appointments ▪ Cataloguing customers concerns and comments ▪ Explaining company’s product and services to customers ▪ Handling customer complaints ▪ Estimating the cost and time needed for resolution of complaints _____________________________ Professional Courses_____________________________ ● ● ● ● ● Customer relationship management Human Resource management Health safety and environment Information communication technology Production management _________________________________ _____Interest_________________________________________ ● ● ● Reading Volunteering Traveling ______________________________________Skills___________________________________________ Good Communication Skills, Modeling Skills, Presentation Skills, Analytical Skills, Basic Computer Skills, Public Speaking, Good Practical Skills, Ability to work with a Team ______________________________________Language_______________________________________ English Igbo Yoruba ______________________________________References_____________________________________ Available on Request