Attention: HUMAN RESOURCES DEPARTMENT
Dear Sir /Madam:
Good day,
I am SHARON LEE DEMATA, I took my 2 year course at AMA Computer College, Cagayan de Oro Campus in Computer Systems Design and Programming and took another course at Liceo de Cagayan University in AB- International Studies.
My working experiences were attached on my resume with their corresponding and inclusive dates in fields of customer handling and telephone/ traffic operations.
I am confident of my ability to demonstrate the full value of my services to your institution as soon as you give me the chance. I am very willing to undergo on training for the benefit of the position I am applying for in your company.
Please see detailed functions on the attached resume.
SHARON LEE DEMATA
VA/PA/CSR/TSR/Telemarketer/Trainer-Skype: sharonlee793
Contact numbers: -; -
LinkedIn: www.linkedin.com/in/sharon-lee-demata-a
EDUCATIONAL BACKGROUND:
ELEMENTARY :
Butuan Central Elementary School
Butuan City Agusan del Norte
HIGH SCHOOL :
Amina Girls High (Jamiatul Phil Al-Islamia)
Marawi City
COLLEGE :
Liceo De Cagayan University
AB-IS (International Studies)
AMA Computer College (CDO Campus)
CSDP (Computer Systems Design and Programing)
EMPLOYMENT BACKGROUND:
June 2016- Present
Project Manager/VA/Telemarketer/Trainer
American Insurance Benefits (MEDICARE Campaign)
May 2016 – July 2016
Confidential Secretary to the CEO
Oflander Dockhiemer, Inc.
December 2015 – May 2016
Subject Matter Expert/ Assistant QA Analyst/ Assistant Project Manager
Dynamic Online Solutions
July 2015 – October 2015
Billing Associate for United Health Group Individual Exchange (Outsourced)
Tech Mahindra
March- July 2015
Tier 2-Technical Support/Customer Service Representative/Billing Associate
AT&T Uverse
ALORICA
January 2014 – March 2015
UHG Provider Services- Resolution Specialist Tier-3
Wipro BPO
July 2013 – March 2014
AT&T Customer Care Professional
Sykes Asia
January 2013 – April 2013
Customer Service Representative- Online Banking
SunTrust Bank
Aegis PeopleSupport Philippines Inc.
February 2012 – December 2012
Outbound Sales Representative/ Telemarketing
FBC Business Solutions
February 16, 2000-November 15, 2006:
Traffic/ Telephone Operator
114 Philcom Directory Assistance & Philcom189 Callkard Service
Philcom Res-CDO
November 1996- February 1997:
Far Eastern Modeling Agency
Model
September 1995- May 1996:
Food Handler/Product Endorser(Carlsberg Beer)
Asia Brewery Inc.
PERSONAL DATA:
PROVINCIAL ADDRESS: 9th Street, Village II, Libertad, Butuan City, Agusan del Norte
BIRTHDAY : November 27, 1977
CIVIL STATUS : Married
NUMBER OF CHILDREN: 1
CITIZENSHIP: Filipino
