Sharon Chemutai

 SHARON CHEMUTAI MUNAI ELDORET, UASIN GISHU COUNTY KENYA. TELEPHONE: - EMAIL:- CAREER PROFILE SUMMARY I’m a Medical Virtual Assistant with a degree in Nursing and hands-on experience in both clinical care and medical research. I support healthcare providers with tasks like appointment scheduling, patient follow-ups, charting, and managing communication across teams. I’m comfortable using telehealth platforms and EHR systems, and I adapt quickly to new workflows. With a strong eye for detail, a compassionate approach, and a solid understanding of healthcare operations, I help medical practices stay organized and focused on quality patient care. EDUCATION AND PROFESSIONAL BACKGROUND Bachelor of Science in Nursing- Moi University, Eldoret ,Kenya.- Graduated in 2022 Additional training /certification a) Essential epidemiologic tools for public health practice by COURSERA-February 2022 b) Antimicrobial resistance training by MSAMU Workshops-January 2023 c) Research skills by Moi university research and mentorship program-February 2024-June 2024 KEY SKILLS, COMPETENCIES AND TOOLS  Medical Terminology Proficiency Understands basic to advanced clinical terms used in documentation and communication.  Administrative Support Appointment scheduling Email and calendar management Insurance verification and billing coordination  Communication Skills Clear and professional verbal/written communication with patients and healthcare providers  Attention to Detail Accurate data entry and record-keeping Error-free documentation  Time Management Ability to prioritize tasks and meet deadlines, especially when supporting multiple providers  Patient Interaction Handling patient inquiries with empathy and discretion Sending reminders and follow-ups  Confidentiality and HIPAA Compliance Understanding and following patient privacy laws (even if working outside the U.S.)  Research and Documentation Able to assist in gathering medical research or organizing literature for healthcare professionals Common tools: 1) Electronic Health Records(HER/EMR)-Epic, Cerner, Kareo, DrChrono 2) Telehealth platforms-zoom for healthcare, MDLIVE, SimplePractice 3) Scheduling tools-Calendly, Healthie, google calendar 4) Practice Management software-Athenahealth, AdvancedMD, eClinicalWorks 5) Document management-workspace, Microsoft office, dropbox, notion 6) Billing& insurance-claimMD, office Ally, Kareo Billing WORKING EXPERIENCE January 2025- June 2025: Medical virtual assistant -pediatric research Key contributions  Collected and managed pediatric patient data  Assisted with participant recruitment and follow-ups  Conducted literature reviews and supported report writing  Ensured data accuracy and confidentiality October 2023-November 2024- Registered Nurse Kapsabet County Hospital Key contributions Patient triage, assessment and monitoring of vital signs Drug and treatment administration Documentation and follow up Patient and caregiver education January 2023-September 2023- Nurse volunteer at St Lukes Hospital Key contributions 1. Patient care and performance of clinical procedures 2. Emergency response, assessment and documentation 3. Infection control and medication management 4. Patient advocacy and discharge planning REFERENCES References available upon request