Sharo Shwan Othman

My name is Sharo Shwan Othman, and I am a Sales Agent and Visa Specialist with over five years of professional experience in the travel agency industry. Throughout my career, I have gained strong, hands-on experience in all core areas of travel operations, providing reliable and professional services to a wide range of clients.

I specialize in visa consultation and application support for multiple destinations, with strong knowledge of Schengen, UK, and worldwide visa requirements. My work includes document review, client guidance, appointment preparation, and ensuring applications meet embassy standards to reduce the risk of refusal. I am detail-oriented and stay updated with changing visa regulations and procedures.

In addition to visa services, I have solid experience in trip planning and travel consulting. I handle airline ticket reservations, fare rules, rebooking and cancellations, hotel bookings, and itinerary planning using travel agency reservation systems. I also assist clients with travel insurance and general travel advice.

As a sales agent, I am skilled in client communication, needs assessment, and service-based sales. I am comfortable working remotely, managing multiple tasks efficiently, and delivering high-quality customer support. My broad knowledge of travel agency systems and processes allows me to add value quickly to any remote sales, support, or travel-related role.