Sharnita Fletcher

Sharnita Fletcher

$10/hr
Customer Service
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
46 years old
Location:
Warrenton, Va, United States
Experience:
10 years
Edit Resume Sharnita Fletcher- Warrenton, VA 20186 Shift Manager, Pizza Hut Department Manager, PEEBLES THOPE ADULT LEARNING CENTER, General Education Your full Indeed Resume will be submitted.Apply with a different resume? Name * Sharnita Fletcher Email * Phone Number Resume * Add cover letter Notify me when similar jobs are available How many years of Medical Receptionist experience do you have? * How many years of Receptionist experience do you have? * Are you in Gainesville, VA 20155? * Yes No Confirm your application details By pressing apply, you consent to your application being transmitted to the Employer, and being processed and analyzed in accordance with the Employer's privacy practices, Indeed's Cookie Policy, Privacy Policy and you agree to Indeed's Terms of Service. ApplyBack Medical receptionist/Assistant Family Allergy Center - Gainesville, VA 20155 Employers will receive your Indeed Resume as presented here. Download resume Edit Your resume Sharnita Fletcher Shift Manager Warrenton, VA 20186-‪-‪‬ ‬Work Experience Shift Manager Pizza Hut November 2015 to Present Supervise employees to cook, clean, make sales goals. Open and close store. General office duties. Department Manager PEEBLES February 2008 to August 2012 Responsible for driving sales in assigned areas by insuring effective merchandise presentation, including accurate & competitive pricing, signing, in-stock and management of inventory levels, budgeting and forecasting sales, and assessing economic trends and community needs. Anticipating external factors and using the information in planning customer traffic and sales volume. Driving financial performance by ensuring sales and profit goals are met by implementing plans. Managing vendor performance and inventory levels to ensure company goals & customer needs are met. Modeling, enforcing and providing direction and guidance to all hourly associates on proper customer service approaches and techniques to ensure customer needs, complaints, and issues are resolved successfully within company guidelines. Responsible for training, mentoring, assigning duties, evaluating performances, and providing recognition. Analyzing and interpreting daily, weekly, monthly and quarterly reports. Maintaining quality assurance standards; overseeing safety and operational reviews; developing and implementing action plans to correct deficiencies and providing direction and guidance on executing company programs. I was responsible for participating in community outreach programs & events within the region. Beauty Consultant: As a beauty consultant I introduced customers to the latest products, making recommendations of products to best suit the customers coloring, skin-type and face shape. I demonstrated the use of products, for examples giving facials or applying make-up. Kept records of regular customers in order to provide a personalized service. Carried out routine sales tasks such as wrapping purchases and handling payments. Tax Preparer Assistant/Receptionist JACKSON HEWITT TAX SERVICES January 2007 to April 2007 Assist tax preparers with income tax returns, start the electronic tax return utilizing the proper software. Receive phone calls; determine nature of the calls and direct callers to the appropriate department. Successfully arranged and managed appointments between clients and tax preparers. Received and distributed mail and messages to appropriate staff. Responsible for data entry, reports, printing cashier checks and other correspondence. Creating and maintain customer tax files. Other office duties include, faxing, copying and scheduling appointments. *Strong work ethic and superior interpersonal, customer service and communication skills. *Excellent time management skills that allow for the multi-tasking of all responsibilities. DATA CAPTURE/CODER IMAGING ACCEPTANCE COPORATION October 2005 to March 2006 Coder Data Capture: Identify specific customer information from documents and enter into corresponding database, following predetermined guidelines set by customer and organization. Monitor and track document quality to ensure coding standards are met. Ability to trouble shoot to determine root cause of problems as they arise and come up with appropriate resolution. The ability to monitor own productivity and ensure that present goals are being met. Cashier WALMART August 2004 to April 2005 Received cash and check receipts. Provide quality customer service. Waitress/Hostess COUNTRY COOKING March 2003 to February 2005 Take orders and serve customers based on orders that have been placed. Established exceptional rapport with customers while providing sales support and monitored the overall quality and functioning of the workplace. Cashier/Assistant Manager FAMILY DOLLAR June 2001 to December 2001 Involved in most aspects of managing a retail store including: scheduling, store security, customer relations, opening and closing, as well as coaching employees to increase sales results. Received cash and check receipts, maintained ledger book and computer records of bank deposits. Conduct weekly sales tally. Housekeeper DEEP REFLECTIONS January 2001 to May 2001 Clean and maintain rooms and offices in a secured government facility site. Recorded and reported any damage done to rooms. Housekeeper TRIPLE P SERVICES June 2000 to January 2001 Clean and maintain rooms and offices in a secured government facility site. Recorded and reported any damage done to rooms. Dishwasher/Buser FOUR & TWENTY August 1998 to February 1999 Bus tables and provide customer service to guest of restaurant. Customer Service Representative FAITH MOUNTAIN INC June 1998 to August 1998 Complete and confirm order forms for mail catalog service. Answer phones and direct calls. Corresponded with customers. Enter customer orders into computer. Education General Education THOPE ADULT LEARNING CENTER February 2005 Additional Information Expertise in: • Data Management • General Office Skills • Computer Operations • Providing Quality Customer Service • Communication Skills • Team Leadership and Mentoring Edit Your application Phone Number- Edit Employer questions How many years of Medical Receptionist experience do you have? 0 How many years of Receptionist experience do you have? 1 Are you in Gainesville, VA 20155? Yes By pressing apply, you consent to your application being transmitted to the Employer, and being processed and analyzed in accordance with the Employer's privacy practices, Indeed's Cookie Policy, Privacy Policy and you agree to Indeed's Terms of Service. ApplyBack
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