Sharna Kietzmann
Hospitality Management
Work Experience
About me
I am a passionate, organised, and well
rounded person, with experience in
Hospitality and tourism, admin, basic
accounts, HR and procurement. I am a
people person and my calm nature
15th May 2024 - 1st March
Executive Manager
2025
Oversaw all HR duties, procurement, basic
accounts, marketing & admin
Streamlined operations and boosted team
productivity
C U Latte Cafe &
Cocktail Bar
2nd October - 30th
Accounts Clerk
November 2023
Managed petty cash and assisted with basic
bookkeeping
Driptech Irrigation
allows me to thrive in fast passed
environments.
Contact
Phone
-
Email-Address
17 Breach Rd, Borrowdale, Harare
Expertise
Management Skills
Creativity
1st February 2022 st
31 July 2023
York Lodge
Assistant Manager
Supervised staff and handled guest relations
& operations
Handled procurement, basic accounting and
admin
Internships and Temp Jobs
March-June 2021
Mowana Spa - Reservations
January-March 2021
Indaba Hotel - Reception/Night Audit
February-October 2021
9 ¾ Toy Store - Sales/Till operator
March-April 2020
Little Tuscany Hotel - Receptio/FOH
September-October 2019
FNB Conference Center - F&B
April-May 2019
Sierra Hotel - Kitchen hand
December 2016 -
Sassafras Highlands - Shop
assistant
January 2017
Digital Marketing
Critical Thinking
Education
Leadership
January 2019 -
Diploma in Hospitality Management
Customer Service/Guest Relations
November 2021
The Swiss Hotel School, Randburg, Johannesburg
-
O Levels, AS Levels and A Level
Organisation/ Time management
Language
English
Chisipite Senior School
-
Grades 1-7
Twin Rivers / Sharon School
References
Other
ICDL Certificate
First Aid
Opera property management
Pastel (basic)
Valid drivers license
Basic knowledge of Quickbooks
Proficient in Canva/design apps/AI apps
Margot Wild
Catherine Horsely
York Lodge - CEO/Manager
Sassafras - Shop Manager
Phone: -
Phone: -
Email :-