Sharmila Mohan

Resume Career summary: 13 years of experience in Administrative support tasks and expertise in Product Data Management. Educational Back Ground Bachelor of Engineering (Electronics and Communication) - Bharathiyar University, Coimbatore, TN, India Experience Summary: 1.Currently working as a Virtual Assistant independently from 2014 to now. 2.Project Leader in Altius Solution, Coimbatore, May 2002-May 2013 Key Accomplishments • Administrative support • Classification of existing product data • Quality Analyst to check for accurate data availability Core Responsibilities: •On-line Data Analysis and Feedback •Process Audit & Final Data Audit •Continuous Process Improvement through trainings •Quality Information reporting to the management on daily basis •Quality Review Meeting on weekly basis •Customer satisfaction through 100% Data Quality by effective system development, implementation and continuous feedback •Pilot Production approval •Documentation and Production Project Handled: Product Data Classification Services: •Altius team will perform a complete analysis of the existing Product Data classification •Will idea with the retailer on how they can classify the products such as a few listed below •Standard Classification – UNSPSC, e-Class, ECCMA standards to name a few •Customized Classification – Based on industry or retailer standards •Multiple Classifications – Same product classified in multiple categories •Altius specialized team classifies the product based on the category hierarchy to which it belongs •Categorize the product based on the brand, the nature of the item and the manufacturer Key Skills Gained: •Understood the beauty of team building and nurturing team spirit •Gained better confidence to work and deliver results under pressure •Developed multitasking skills and formulated systematic follow-up procedure to complete tasks assigned to the team members •Developed leadership skills to lead and work along with the team members •Developed good interpersonal skills with respect to handling customer complaints Admin support experience as a Virtual Assistant from 2014 to now: • Web Research • Data Entry • Document conversion • Email Handling • Excel form creating • Facebook / Twitter Scheduling and Posting. • Form Processing • MS Excel / MS Word Data Entry • Office Management • Online / Offline Data Entry • Personal Assistant • Product Data Entry • Blog posting • Keyword research • Article snippets • Unique articles Declaration: I hereby declare that the details furnished above are true and correct to the best of my knowledge and belief. Yours Sincerely, Sharmila M