Sharmaine Galvez

SHARMAINE GALVEZ EXECUTIVE VIRTUAL ASSISTANT PERSONAL PROFILE As an Executive Assistant, I thrive on accountability, productivity, and delivering tangible results. With a wealth of experience in coordinating, organizing, and managing email communications, data gathering, transcription, virtual learning, and training, I bring a dynamic skill set to the table. I pride myself on my ability to work autonomously, ensuring deadlines are met and objectives are achieved with precision and efficiency. If you're seeking a driven professional who combines expertise with a proactive approach, I'm here to exceed your expectations. CONTACT INFORMATION #53 Magsaysay Street, Pacita Complex 1,San Pedro City,Laguna- live:.cid.362a9a013917f3e0 KEY SKILLS Email management Scheduling/Calendar Research Data Entry Travel Coordination Light Bookkeeping Recruiting Operational Support CORE STRENGTHS Adaptable Problem-solving Skills Strong Analytical Thinking Efficient Task Prioritization Effective Decision-making Abilities Adaptive Communication Proficiency Resourceful Work Approach Creative and Innovative Mindset Effective Team Collaboration Resilient Work Ethic WORK EXPERIENCE EXECUTIVE ASSISTANT SAGE EXECUTIVE ASSISTANTS/EA SQUAR3D LLC | APRIL 22,2021PRESENT Efficiently manage administrative tasks for multiple clients in a virtual executive assistant agency. Provide operational support to optimize workflow and enhance productivity. Proficient in QuickBooks Online (QBO) Light Bookkeeping for accurate financial management. Coordinate schedules, handle correspondence, and prioritize tasks effectively. EXECUTIVE ASSISTANT BUILDING EDUCATION | MARCH 1, 2022- MARCH 21,2024 Email and Calendar Management Operational Support Volunteer Interviewing and Orientation Project and Event Coordination SOCIAL MEDIA VIRTUAL ASSISTANT DEL CREATIVES | OCTOBER 25, 2021 - SEPTEMBER 22,2022 Researched hashtags and competitors to optimize content strategy. Enhanced brand visibility through targeted engagement tactics. Created monthly Instagram reports and strategy decks for performance analysis and actionable insights. CUSTOMER SERVICE REPRESENTATIVE OPTUM GLOBAL SOLUTIONS|- Addressed customer service inquiries in a timely fashion Achieved a customer satisfaction rating of 98% Provided input in improving internal processes EDUCATIONAL HISTORY POLYTECHNIC UNIVERSITY OF THE PHILIPPINES Bachelor of Science in Business Administration |- Junior Executive Marketing and Management - Executive Officer Major in Marketing Management