SHARMAINE
DE JESUS
PROFILE
I am an experienced in chat and voice support seeking a full-time
position in the field of customer service representative, where I
can apply my knowledge and skills for continuous improvement.
CUSTOMER SERVICE
REPRESENTATIVE
EXPERIENCE
SALES AND FINACIAL REPRESENTATIVE
SUTHERLAND GLOBAL TARLAC| MARCH 2017 TO APR 2019
Managed retail orders and payroll accounts.
Tracking order and direct deposit.
CUSTOMER SERVICE SALES VOICE AND CHAT
SITEL GROUP | MAY 2019 TO JANUARY 2021
Tracking orders and submitting report regarding the lost
packages.
Placing orders, up-selling and cross-selling.
EDUCATION
BACHELOR OF ELEMENTARY EDUCATION
TARLAC STATE UNIVERSITY |-
UNDERGRADUATE
SKILLS
Good in communication
Active listening
Marketing
Committed
Good in handling customer's
complaint
Interpersonal skills
CONTACT
--PHILIPPINES 2302
