Sharlyn Rose G. Soria

As a Social Media Manager and Customer Support Virtual Assistant, I bring creativity, communication, and consistency to help brands grow and connect with their audience.

With a solid background as a Customer Service Representative, I’ve developed strong skills in client communication, problem resolution, and email/chat support. I know how to keep customers happy, resolve issues efficiently, and maintain a positive brand reputation.

At the same time, I manage the digital presence of my online business, Stitch by Stitch. I’ve grown our social media from the ground up, handling everything from content creation, caption writing, and social media engagement to analytics tracking and trend research.

I’m experienced in using tools like Canva, Meta Business Suite, Hootsuite, and Tailwind, and I’m comfortable managing platforms like Instagram, Facebook, and TikTok. Whether replying to DMs, managing content calendars, or ensuring every customer inquiry is answered, I take pride in being reliable and efficient. And if there’s a tool I haven’t used yet, I’m a fast learner and confident I can quickly get the hang of it.

Let’s connect! I’m open to opportunities in social media management, content support, or customer service—especially for businesses that want a trustworthy remote assistant who truly understands online brand building.