Sharie Marie Alarcon Castaneda

--4ta calle Z15, Valles de Vista Hermosa Sharie Alarcon VETERINARY STUDENT EDUCATION 2022 - Up to date Universidad Mariano Galvez Marketing and Administration minor in Applied Economics 2016 - 2020 Calvert Academy High School Diploma GENERAL PROFILE I am a highly passionate and organized person, dedicated to excellence in all aspects of my professional life. My constant interest in growth and development drives me to seek challenging and enriching opportunities in various fields. My leadership and motivation skills have strengthened throughout my life, and I enjoy working as a team to achieve common goals. My empathy allows me to connect effectively with colleagues and clients, creating solid and productive relationships as well as thriving work environments. I am seeking new professional opportunities that allow me to apply my skills and knowledge in a meaningful way, and I am eager to contribute to the success of any team I join. PREVIOUS JOB EXPERIENCE 2024 English Teacher INTERPERSONAL SKILLS Planning and Coordination Analytical and Critical Thinking Problem Resolution Assertive Communication Organization and Responsibility Leadership and Teamwork Effective negotiation Customer Service Berlitz Language Learning Center Design and delivery of classes for children, adolescents, and adults, adapting the content to the specific needs of each age group and level of English proficiency. Attention to learning diversity in each class, adjusting my methods to meet the different learning styles and needs of students Application of technological resources and innovative teaching materials, to enhance learning process. Development of personalized lesson plans, to maximize learning through the practice of everyday situations. Combining grammar, vocabulary, speaking, listening comprehension, reading, and writing. 2023 Customer Support Representative 247 ai TECH SKILLS Microsoft Programming MS Office Suite Google Workspace Social Media LANGUAGES Spanish- Advanced (Native) English - Advanced German - B1 Customer Support, addressing customer needs and resolving issues. Chat and Voice support in Spanish and English Assist customers with inquiries, information, and decisions. 2021 - 2023 Digital Marketing and Social Media Manager KinderPlatz Develop and implement efficient social media strategies Create and curate compelling content for various platforms, including Facebook, Instagram, WhatsApp Web Monitor social media channels for industry trends, competitor activities, and audience preferences to develop content strategies. Managed end-to-end digital marketing campaigns for target market. Social Media Management, Content Creation and Digital Strategy Development Brand Development and Project Management 2020 - 2021 Administrative Assistant Life Clinic Manage day-to-day administrative operations, appointment scheduling, patient records management, and communication with healthcare providers. Oversee inventory control, ensuring adequate stock levels of medical supplies while implementing cost-saving measures. Collaborate with vendors to negotiate contracts. Conducted regular inventory audits to prevent stock outs and minimize waste. Processed insurance claims and coordinated with billing departments.