Sharath Babu Racca

SHARATH BABU RACCHA EXECUTIVE SUMMARY Strategic Operations & People Leader with a proven track record of driving business operations, people strategy, AI-led transformation, and enterprise-scale delivery across high-growth technology environments. Expert in automation, operational scaling, governance, PMO leadership, and data-driven decision-making. Recognized for designing intelligent workflows, leading high-performing cross-functional teams, and building advanced governance, analytics, and automation systems that enhance performance, compliance, and organizational clarity. Adept at integrating AI into business functions to elevate efficiency, accelerate strategic execution, and strengthen organizational effectiveness. CORE LEADERSHIP COMPETENCIES • Global Operations Leadership • People Strategy • AI & Automation Leadership • Business Transformation • Workforce Planning • PMO & Program Governance • KPI/OKR Frameworks • Performance Management • Process Optimization (Lean Six Sigma) • Risk & Compliance (RCA/FMEA) • Executive Stakeholder Management • Organizational Development • Cross-Functional Leadership • Strategic Planning & Execution PROFESSIONAL EXPERIENCE Director - Workforce & Business Operations AIMQ Development LLC (AIM Q DEVELOPMENTS) | June 2025 – Present AI-driven digital transformation company delivering AI products, enterprise automation, and intelligent workflow solutions. Key Responsibilities • Lead People Operations, Business Delivery, Workforce Planning, and AI-driven operational execution. • Implemented workflow automation using GPT, Zapier, SQL, and internal systems—reducing operational overhead. • Established enterprise OKRs, KPIs, governance models, and strategic dashboards for leadership visibility. • Built advanced People Analytics dashboards (Power BI) to track utilization, engagement, performance, and business forecasting. • Spearheaded end-to-end employee lifecycle: hiring, onboarding, L&D, performance cycles, compensation, and HR compliance. • Enhanced cross-department collaboration with Engineering, Product, HR, Finance, and Delivery teams. • Drove digital transformation across HRIS, ATS, and operational systems enabling data-driven execution. Director – Operations & Sales Hirein5 (Turnaround Tree Global Solutions Pvt Ltd) | Feb 2025 – May 2025 AI-powered global recruitment platform specializing in pre-vetted tech hiring. Key Responsibilities • Directed AI-powered operational strategy to strengthen governance, efficiency, and delivery transparency. • Introduced Lean Six Sigma methods, SOPs, and GPT+ Power BI automation improving team output and reducing costs. • Automated candidate screening, onboarding, documentation, and reporting workflows using GPT and Zapier.. • Developed executive dashboards improving KPI visibility, Improved sourcing ROI, and cut early attrition. • Conducted AI-enabled RCA and FMEA to reduce inefficiencies and enhance client delivery performance. Director – People & Business Operations Software Technology, Inc (Thoughtpulse Software Pvt Ltd) | Oct 2015 – Aug 2024 Key Responsibilities • Managed global operations, P&L, and delivery governance across multiple business units. • Built automation workflows (GPT, Zapier, SQL, Tableau) to optimize HR, workforce planning, project tracking, and operational oversight. • Designed AI-enabled RCA/FMEA frameworks, improving accuracy, risk mitigation, and operational efficiency. • Deployed ATS, HRIS, SOPs, compliance systems, and leadership reporting dashboards. • Acted as strategic advisor to executive leadership for data-driven decisions, performance improvement, and operational scaling. • Managed stakeholder communication, governance reviews, and cross-functional leadership alignment. Senior Resource Manager / Business Operations Lead CanopyOne IT Solutions India Pvt Ltd | Feb 2014 – Oct 2015 • Led workforce planning, RPO delivery analytics, hiring forecasts, and recruiter productivity programs. • Served as primary advisor to clients, hiring managers, and executive teams for end-to-end staffing and operational alignment. • Built client relationships, managed contracts, negotiations, invoicing, and operational dashboards. Business Development Manager – Staffing & Operations Innominds Software Pvt Ltd | Jul 2013 – Jan 2014 • Directed resource allocation, staffing operations, and client engagement. • Enabled project success through deal lifecycle management, ERP integration, and vendor coordination. Business Operations Manager Agile Enterprise Solutions, Inc (Equinox Consulting Pvt Ltd) | Sep 2010 – Jun 2013 • Developed business alliances, managed delivery cycles, and led sales operations. • Negotiated contracts, delivered technical support, and strengthened key client relationships. Senior Resource Manager Optima Technology Partners, Inc | Jan 2008 – Aug 2010 • Led recruitment, account management, and consultant engagement across technology programs. • Supported compliance, business growth initiatives, and end-to-end placement operations. Senior Technical Recruiter Solix Technologies Ltd | Mar 2005 – Dec 2007 • Managed global full-cycle recruiting for major technology clients. Awarded “Recruitment Excellence Award-”. Technical Recruiter Karani Infotech Pvt Ltd | Apr 2004 – Feb 2005 • Managed global full-cycle recruiting for major technology clients. EDUCATION MBA — Sikkim Manipal University - 2004 Bachelor of Computer Applications — Osmania University - 2002 CERTIFICATIONS • Google Data Analytics Professional Certificate • Prompt Engineering in AI • AI Tools Workshop & Generative AI • Research Work Using AI • LinkedIn Using AI • Professional Diploma in Agile & Project Management • SaaS in Cloud Computing • SaaS Business Online TECHNICAL & BUSINESS SKILLS AI & Automation • GPT & LLM Automation • Advanced Prompt Engineering • Generative AI Tools • AI Workflow Automation • No-Code Automation (Zapier/Make) • AI-Enabled Workflows • AI for Communication & Business Writing • AI for Research & Decision-Making • AI for Presentations & Documentation • Automation-First Mindset • AI Personal Productivity • AI Content Creation • AI-Assisted Leadership • Fast Decision Systems • Business Automation Frameworks • AI-Driven Operational Efficiency People Operations & Workforce Systems • HRIS • HRMS • ATS • Workforce Planning • People Analytics • Talent Acquisition • RPO • MSP • VMS • HR Compliance • Performance Management • Succession Planning • Governance Frameworks • Organizational Development • Employee Lifecycle Management Data, Analytics & Reporting • SQL • Power BI • Tableau • Python • R • Dashboarding • Reporting Automation • Predictive Analytics • Data Storytelling • KPI/OKR Tracking • Executive Analytics Business Operations, CRM & Enterprise Tools • Jira • Trello • Asana • Microsoft Office Suite • Google Workspace • Zapier • Notion • Monday • Integrately • NotebookLM • Grok • CRM Platforms (Salesforce, HubSpot) • Vendor Management Systems (VMS) • Managed Service Provider (MSP) Tools • Bidding & RFQ/RFP Management • Contract & SLA Governance Program & Delivery Management • Project/Program Management (Agile, Scrum, Kanban) • PMO Governance • Process Optimization (Lean Six Sigma) • SOP & Policy Design • Risk Management (RCA, FMEA) • Quality Control & Delivery Excellence • Change Management • Strategic Planning & Execution • Cross-Functional Leadership • Stakeholder Management & Executive Communication