SHARATH RACCHA
CONTACT
Hyderabad, India
+91 --
LINKEDIN
https://www.linkedin.com/in/sharath0
022/
Dynamic and results-driven Operations Leader with vast experience in
operational excellence, Talent Acquisition, HR, Business Development &
Sales. Driving business growth and technology- enabled transformation.
Proven track record of leveraging AI tools, data analytics, and process
automation to optimize recruitment, workforce management, and
business strategy. Adept at leading cross- functional teams, managing
large-scale budgets, and delivering impactful dashboards to executive
leadership. A strategic thinker and change agent, passionate about
continuous improvement, innovation, and building scalable systems that
align with organizational goals.
EXPERIENCE
EDUCATION
01/2002 Bachelor of Computer
Applications (B.C.A)
Osmania University
01/2004 M.B.A
Sikkim Manipal University
SKILLS
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Artificial Intelligence
Prompt engineering
Generative AI tools
IT Operations
Data Analytics
Spreadsheets
SQL
Tableau
Microsoft Power BI
Python
R programming
HRIS, HRMS
Managed Service Provider (MSP)
Video Management System (VMS)
Applicant Tracking Systems (ATS)
Workforce management, budgeting,
and change management
CRM tools
Recruitment Process Outsourcing
(RPO)
Agile and Project Management
Vendor management
RFQ, RFI, and RFP
Client management
Talent acquisition, recruiting, and
staffing
Director of Operations & Sales
Hirein5 (Turnaround Tree Global Solutions Pvt Ltd)
February 2025 - May 2025
Hirein5 is an AI-powered recruitment platform that delivers fast,
efficient, and transparent hiring solutions for companies worldwide.
Leveraging advanced artificial intelligence, Hirein5 streamlines the
entire recruitment process—from sourcing and screening to
interviewing and onboarding—helping organization’s hire pre-vetted
tech talent in as little as five hours. The platform offers real-time
progress tracking, transparent pricing, and a user-friendly interface,
making it an ideal choice for businesses seeking top talent and a
seamless hiring experience across the globe.
• Streamlined daily operations by implementing standardized SOPs
and AI-assisted workflows, improving team productivity by 25%.
• Integrated GPT-based tools and Zapier to automate candidate
screening, onboarding documentation, and status reporting,
reducing manual effort by 40%.
• Collaborated with executive leadership to define and exceed
quarterly operational KPIs, enhancing delivery timelines by 15%.
• Applied Lean Six Sigma techniques to identify inefficiencies and cut
operational costs by ₹12 lakhs annually.
• Partnered directly with C-suite leaders to produce biweekly
executive newsletters, consolidating updates from sales, marketing,
and product teams into visually engaging formats.
• Developed and managed tracking dashboards for strategic
initiatives, improving visibility and follow-through on over 40
executive action items across departments.
• Acted as executive liaison for internal operations, ensuring
alignment on deliverables, deadlines, and status updates during
leadership meetings.
• Automated reporting processes using GPT-powered tools and
Tableau, delivering real-time performance snapshots, and strategic
insights to stakeholders.
• Facilitated operational planning meetings and produced executivelevel status reports, ensuring clarity of goals, risks, and
dependencies.
• Launched internal coordination framework using Asana and Zapier
integrations, improving cross-team task execution by 35%.
• Oversaw high-stakes presentations for board reviews and investor
updates, maintaining consistency in branding, data integrity, and
messaging.
CERTIFICATIONS
• Google Data Analytics Professional
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Certificate
Prompt Engineering in AI
AI Tools Workshop & Gen AI
Research Work using AI
LinkedIn Using AI
Professional Diploma in Agile and
Project Management
Saas in Cloud computing
Saas Business Online
• Conducted regular feedback loops with senior leadership to ensure
operational excellence and business goal alignment.
Director - Operations, HR & Talent Acquisition
Software Technology, Inc (Thoughtpulse Software Pvt Ltd)
October 2015 - August 2024
STI (Software Technology, Inc.). is a full-service technology and
consulting firm specializing in software development, IT
infrastructure, and staffing solutions for organizations of all sizes,
including Fortune 500 companies. Leveraging advanced artificial
intelligence and data analytics. The company's expertise spans custom
software development, cloud infrastructure, IoT, cybersecurity, and
risk management, delivering innovative, secure, and scalable solutions
that drive operational efficiency and growth. STI also provides a
robust platform for IT professionals to advance their careers.
• Managed in-house operations delivery for HR and talent
acquisition, leading a team of 120 associates and 5 team managers to
consistently meet accuracy, service level, and retention targets.
• Fully accountable for the performance and results of all reporting
teams, ensuring operational excellence and achievement of business
objectives.
• Conducted structured, regular reviews with team managers and
staff, utilizing performance dashboards and KPIs to drive
accountability and continuous improvement.
• Drove overall team performance by setting measurable goals,
monitoring progress, and implementing process enhancements to
boost efficiency and quality.
• Identified and led process improvement initiatives, leveraging AI
and analytics to streamline workflows and reduce manual effort by
40%.
• Established robust governance frameworks for daily operations,
including SOPs, compliance tracking, and escalation management.
• Ensured strict adherence to compliance guidelines as mandated by
program requirements, conducting regular audits and training
sessions for ongoing compliance.
• Held frequent meetings with internal stakeholders and crossfunctional teams to align on priorities, share updates, and resolve
operational challenges.
• Available for business travel (domestic and international) to support
operational needs, stakeholder engagement, and team training.
• Responsible for end-to-end performance management and annual
appraisals, ensuring fair evaluation and career progression for all
team members.
• Served as a key leader on high-impact projects, including the
implementation of AI-powered ATS and HRIS systems, driving
innovation and operational transformation.
• Served as the primary communication bridge between executive
stakeholders and HR/talent teams, ensuring timely follow-through
on leadership directives.
• Created and distributed internal newsletters and communications
aligned with business goals, promoting transparency across 10+
departments.
• Maintained and tracked executive-level action plans, using Trello
and Excel dashboards to monitor task ownership, deadlines, and
blockers.
• Supported business operations with end-to-end coordination of
meetings, agenda planning, and executive summaries for leadership
roundtables.
• Developed monthly reports on hiring progress, attrition, and budget
impact using Tableau and GenAI tools, tailored for executive
review.
• Managed stakeholder expectations through structured updates and
feedback loops, ensuring initiatives stayed on track, and issues were
escalated proactively.
• Coordinated enterprise-wide engagement programs, including
leadership offsites, skip-level meetings, and training initiatives, to
drive strategic alignment.
• Handled sensitive data with confidentiality while ensuring
operational execution adhered to compliance, legal frameworks, and
regulations.
Senior Resource Manager/BDM
CanopyOne IT Solutions India Pvt Ltd
February 2014 - October 2015
• Strategically handle workforce planning to satisfy organizational
objectives and customer demands.
• Partnered with leadership teams to execute effective resource
utilization plans.
• Monitored workforce metrics to maintain alignment with business
goals.
• Established and sustained strong connections with essential
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accounts, partners, consultants aiding in business expansion.
Provided guidance to management on recruitment methods.
Facilitated seamless execution of onboarding processes for new
consultants.
Directed the compilation of employment metrics, focusing on
affirmative action and recruitment projections.
Lead negotiations with vendors to resolve issues and finalize
contracts.
Regularly engaged with clients to maintain and enhance
relationships.
Acted as the primary intermediary between candidates and hiring
managers during recruitment process.
Managed deal processes from closure to onboarding, optimizing
timely execution.
Orchestrate consultant travel planning, timesheet approvals, and
invoicing.
Maintain ongoing communication with consultants to resolve any
problems, ensuring satisfaction at client locations.
Cultivated strong relationships with vendors and maintained
comprehensive consultant database.
Business Development Manager - Staffing
Innominds Software Pvt Ltd
July 2013 - January 2014
• Spearheaded resource allocation strategies to boost staffing efficacy.
• Established and preserved robust connections with key stakeholders
to promote organizational expansion.
• Established strategic partnerships to drive successful business
initiatives.
• Reviewed contracts to verify compliance with established terms and
conditions.
• Advised on effective recruitment methods and referred potential job
leads.
• Managed extensive contact database for enhanced talent
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engagement.
Provided sales and technical product support to customers through
various channels.
Showcased comprehensive expertise in ERP systems including
Oracle Apps, SAP, and PeopleSoft.
Managed entire deal lifecycle, guaranteeing adherence to processes
and punctual finish.
Enhanced partnerships with local vendors and clients by catering to
domestic needs.
Strengthened team dynamics by cultivating a supportive and
collaborative culture.
Business Development Manager
Agile Enterprise Solutions, Inc (Equinox Consulting Pvt Ltd)
September 2010 - June 2013
• Established and expanded business partnerships through effective
networking.
• Managed entire sales cycle, encompassing presentations, follow-
ups, negotiations and deal closures.
• Cultivated and sustained relationships with key accounts to enhance
business development.
• Delivered comprehensive technical and commercial presentations.
• Formulated marketing strategies and forged key business alliances.
• Reviewed contracts, finalized agreements and negotiated prices
ensuring alignment with customer objectives.
• Oversaw top-tier accounts, maintaining exceptional client
satisfaction.
• Delivered detailed sales and technical support through phone,
email, and web.
Advise management on effective recruitment methods.
Managed extensive contact database for enhanced engagement.
Analyzed client needs and identified new opportunities.
Cultivated enduring client connections through exceptional service
and consistent interaction.
• Displayed flexibility, creativity and professionalism in diverse
company settings.
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Senior Resource Manager
Optima Technology Partners, Inc
January 2008 - August 2010
• Managed recruitment activities from candidate sourcing to hiring.
• Collaborated with senior management fulfilling staffing needs.
• Managed entire sales process from initial engagement to closing
deals.
• Directly source and screen IT candidates utilizing advanced
recruitment techniques.
• Facilitated alignment of interview teams and structured the
interview process.
• Negotiated offers to secure favorable terms for candidates.
• Fostered strong, enduring client partnerships through outstanding
customer service.
• Conducted comprehensive evaluations for emerging business needs
and client requirements.
• Boosted qualified applicant numbers in database.
• Cultivated and maintained relationships with consultants and
candidates.
• Completed required paperwork to ensure compliance with sign-ups
and placements.
• Engaged in weekly recruitment meetings to tackle difficult positions
and client challenges.
• Identified and secured strategic business opportunities to accelerate
revenue growth.
• Referred job order leads to Account Managers for enhanced
business development.
• Tracked and maintained working contractors, ensuring accurate
monitoring of start dates and project completions.
Senior Technical Recruiter
Solix Technologies Ltd
March 2005 - December 2007
• Conducted full-cycle hiring initiatives for international corporations,
aligning with demands from esteemed companies like Pfizer and
AT&T.
• Identified, evaluated, and placed candidates for short-term and
permanent IT positions utilizing popular job boards and internet
platforms.
• Sourced talent for various technologies such as ERP, CRM,
Networking, and Architecture.
• Executed job requirement analysis, conducted executive-level
candidate searches, and oversaw end-to-end recruiting processes.
• Negotiated terms with consultants, including salaries and stock
options.
• Received award for recruitment excellence during-.
Technical Recruiter
Karani Infotech Pvt Ltd
April 2004 - February 2005
• Evaluated client technology needs to identify ideal consultants.
• Developed search strings to efficiently locate resumes on various job
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boards.
Executed preliminary screening to assess candidate qualifications.
Led pre-interview workshops to equip candidates.
Coordinated technical interviews between candidates and clients.
Engage with prospective candidates to assess interest and schedule
for new roles.
Guarantee prompt feedback and updates to clients concerning
candidate status.
Screened resumes to identify candidates who meet client criteria.
