Sharath Babu Racca

Sharath Babu Raccha EXECUTIVE PROFILE Senior People, HR, Talent, and Business Operations Leader with 15+ years of progressive experience building, scaling, and transforming people and operations functions across technology, AI, staffing, and services organizations. Trusted advisor to founders and executive leadership, known for translating business strategy into scalable people systems, governance models, and data-driven operating frameworks. Proven expertise across HR Business Partnering, Talent Acquisition (RPO/MSP), Workforce Planning, People Analytics, HR Operations & Compliance, PMO Governance, and AI-enabled automation. Strong track record of deploying HRIS/ATS platforms, Lean Six Sigma practices, and GPT-powered workflows to improve execution quality, employee experience, forecasting accuracy, and organizational outcomes in multi-location environments. CORE LEADERSHIP & FUNCTIONAL EXPERTISE • HR, PEOPLE & TALENT LEADERSHIP ◦ HR Strategy & Executive Advisory ◦ HR Business Partnering (Founder & CXO Level) ◦ End-to-End Employee Lifecycle Management ◦ Talent Acquisition (RPO / MSP / Scalable Hiring Models) ◦ Workforce Planning, Utilization & Capacity Management ◦ Performance Management, Talent Programs & Succession Inputs ◦ Employee Engagement, Culture & Change Management ◦ HR Operations, Policy, Risk & Compliance ◦ Labor Relations & Union Negotiations ◦ Organizational Design & Capability Building • BUSINESS, OPERATIONS & DELIVERY LEADERSHIP ◦ Business & Workforce Operations Leadership ◦ PMO, Program & Delivery Governance ◦ KPI / OKR Frameworks & Executive Cadence ◦ Revenue-Aligned Workforce Planning & Forecasting ◦ P&L Exposure, Cost Visibility & Risk Mitigation ◦ Process Optimization & Continuous Improvement (Lean Six Sigma) ◦ Risk Management (RCA / FMEA) ◦ Client, Vendor & Stakeholder Management ◦ Contract, SLA, RFQ/RFP & Commercial Governance • DATA, ANALYTICS & AI ENABLEMENT ◦ People Analytics & Executive Dashboards ◦ Predictive & Operational Reporting ◦ AI-Enabled HR & Operations Automation ◦ Data Storytelling & Decision Support PROFESSIONAL EXPERIENCE AIM Q Developments | Director – HR & Workforce Operations Jun 2025 – Present • Act as senior HR Business Partner and operations leader for an AI-driven digital transformation organization. • Own end-to-end employee lifecycle: hiring, onboarding, learning enablement, performance cycles, engagement, workforce planning, and exits. • Partner with executive leadership on org design, capability planning, hiring priorities, workforce health, and succession inputs. • Lead people operations, labor relations, HR compliance, and governance across India operations. • Build and maintain executive dashboards (Power BI, SQL) tracking hiring, utilization, attrition, engagement, performance, and forecasting. • Implement GPT-powered and no-code automations (Zapier/Make) to improve HR service delivery, reporting accuracy, and operational efficiency. • Establish enterprise OKRs, KPIs, PMO governance models, and leadership operating cadence. • Collaborate closely with Finance, Product, Engineering, and Delivery on revenue flow, cost visibility, and operational risk mitigation. Turnaround Tree Global Solutions Pvt Ltd (Hirein5) | Director – Operations (People & Talent Focus) Feb 2025 – May 2025 • Led people, talent, consulting, and AI-powered recruitment operations for a fast-scaling global hiring platform. • Partnered with founders on workforce strategy, hiring models, operating cadence, and scalability planning. • Built and scaled end-to-end recruiting operations across technology and professional services roles. • Introduced structured onboarding, performance tracking, SOPs, governance frameworks, and reporting discipline. • Deployed Lean Six Sigma practices, RCA/FMEA, and AI-enabled analytics to improve throughput, predictability, and early attrition reduction. • Automated hiring, onboarding, and reporting workflows using GPT, Zapier, and BI tools. • Built executive dashboards enabling real-time KPI visibility and data-driven decision-making. Thoughtpulse Software Pvt Ltd | Director – People & Business Operations Oct 2015 – Aug 2024 • Served as strategic HR Business Partner and operations leader across multiple business units. • Owned global HR operations including talent acquisition, workforce planning, performance management, engagement programs, HR compliance, and people governance. • Led PMO governance, delivery oversight, and operational cadence supporting executive decision-making. • Designed and implemented talent management frameworks covering goal setting, performance reviews, role clarity, leadership inputs, and succession planning. • Built AI-enabled people analytics and executive dashboards (Power BI, Tableau, SQL) for hiring health, attrition, engagement, productivity, and forecasting. • Deployed ATS, HRIS, SOPs, compliance systems, and reporting frameworks at scale. • Championed culture, change management, and organizational transformation during rapid growth phases. • Drove continuous improvement initiatives using Lean Six Sigma, RCA, and FMEA methodologies. CanopyOne IT Solutions India Pvt Ltd | Senior Resource Manager / Business Operations Lead Feb 2014 – Oct 2015 • Led workforce planning, utilization management, succession planning, and revenue-aligned hiring forecasts. • Managed RPO delivery, recruiter productivity, and multi-client staffing operations. • Served as primary advisor to clients, hiring managers, and executives for staffing and delivery alignment. • Managed client relationships, contracts, negotiations, invoicing, and operational dashboards. Earlier Career – HR, Talent Acquisition & Business Operations Leadership (2004 – 2014) • Innominds Software – BDM, Staffing & Operations • Agile Enterprise Solutions – Business Operations Manager • Optima Technology Partners – Senior Resource Manager • Solix Technologies Ltd – Senior Technical Recruiter (Recruitment Excellence Award -) • Karani Infotech – Technical Recruiter ◦ Progressive leadership experience across technical recruiting, HR operations, staffing leadership, client engagement, sales support, and business operations. EDUCATION & CERTIFICATIONS • MBA – Sikkim Manipal University • Bachelor of Computer Applications (BCA) – Osmania University CERTIFICATIONS • Lean Six Sigma – Practitioner (Applied) • Professional Diploma in Agile & Project Management • Google Data Analytics Professional Certificate • Generative AI, Prompt Engineering & AI Tools Workshops • SaaS & Cloud Computing TECHNOLOGY, TOOLS & PLATFORMS • HR, PEOPLE & WORKFORCE SYSTEMS ◦ ATS, HRIS, HRMS, Workforce Planning ◦ RPO / MSP / VMS Platforms ◦ Performance Management & Succession Systems • DATA, ANALYTICS & REPORTING ◦ Power BI, Tableau, SQL, Python, R ◦ Advanced Excel, Predictive Analytics ◦ Executive Dashboards & Reporting Automation • AI & AUTOMATION ◦ GPT & LLM Workflows (ChatGPT, Gemini, Claude, Grok, Perplexity, DeepSeek) ◦ Retrieval-Augmented Generation (RAG) ◦ Advanced Prompt Engineering ◦ No-Code / Low-Code Automation (Zapier, Make, Integrately) ◦ AI-Enabled HR & Business Workflows • BUSINESS, CRM & DELIVERY TOOLS ◦ Jira, Asana, Trello, ClickUp, Monday ◦ Notion, Airtable, Google Workspace, Microsoft Office ◦ CRM Platforms (Salesforce, HubSpot, Zoho) ◦ Vendor & Managed Service Provider Systems