Sharafat Ali

SHARAFAT ALI (Virtual Assistant & Digital Solutions Expert) Contact Dedicated and results-driven Software Engineering graduate with over 9 years of professional experience in Virtual Assistance, WordPress Web Design/Management, E-commerce Operations, SEO, Content Creation, AutoCAD Design, and Creative Media Editing. Proven track record of streamlining operations, enhancing productivity, and delivering innovative solutions for global clients. Seeking to leverage my technical expertise, creative problem-solving, and strong organizational skills to contribute to business growth and provide exceptional end-toend support for forward-thinking organizations. Address: Mandi Bahauddin Work History as Freelancer Phone/WhatsApp - E-mail 2015~Current Virtual Assistant  - Core Skills  Virtual Assistant Lead Generation MS Office Specialist  e-Commerce  Shopify store Management Data Entry WordPress Content Writing Provided end-to-end administrative and virtual support for international clients, including calendar management, email handling, research, and data entry. Streamlined workflows and improved team productivity by organizing tasks and delivering accurate reports. Delivered exceptional customer support by responding to inquiries, resolving issues, and ensuring client satisfaction.    Provided comprehensive documentation, reporting, and data analysis using Microsoft Word, Excel, and PowerPoint. Created automated Excel spreadsheets with formulas, pivot tables, and charts to simplify client reporting and data management. Designed professional presentations and reports that supported decision-making and client communications. Delivered accurate and well-structured documents, forms, and templates tailored to client requirements. Recognized for accuracy, speed, and organization in handling large volumes of business and administrative data. SEO Help Desk IT Solutions WordPress Designer & SEO Specialist   Video Editing 3D Logo Animation Communication  Designed and customized WordPress websites, ensuring responsive layouts and user-friendly interfaces. Implemented SEO strategies including keyword research, onpage optimization, and backlink building, improving clients’ search rankings and organic traffic. Maintained 50+ websites, consistently achieving high uptime, fast performance, and improved site usability. E-commerce Store Manager  Software  Auto CAD 2D/3D  MS Office Managed Shopify, WooCommerce, Amazon, and eBay stores, handling product listings, pricing, promotions, and order fulfillment. Improved customer experience through timely support, accurate inventory tracking, and process optimization. Contributed to client revenue growth by implementing conversion-focused strategies and promotional campaigns. AutoCAD Designer Adobe Photoshop   Adobe Illustrator  Adobe Primer Created detailed technical drawings, 3D models, assemblies, and architectural layouts for diverse projects. Optimized designs to minimize errors, reduce rework, and improve production efficiency. Delivered accurate and cost-effective solutions tailored to client requirements. Graphic & Video Editor  Languages  English  Urdu Designed engaging graphics, logos, social media posts, and marketing materials to strengthen client branding. Edited videos, presentations, and promotional content using industry-standard software (Adobe Premiere Pro, After Effects, and Canva). Collaborated with clients to deliver creative solutions that aligned with brand identity and target audience. Hindi Education BS in Software Engineering | 2016 – 2019 Virtual university Pakistan Diploma of Associate Engineer (DAE) in Mechanical Technology 2010 – 2013 Govt Swedish Pakistani college of technology Gujrat Certifications Auto CAD 2D and 3D MS office Photoshop WordPress Freelancing