I am an experienced QA Manager and product-focused professional with a strong background in Salesforce, Agile methodologies, and quality engineering. Over the years, I’ve led high-performing QA teams, implemented robust testing frameworks, and driven significant reductions in product defects through strategic planning and continuous improvement. My work spans manual and automation testing, product development on Salesforce Experience Cloud, and cross-functional collaboration to deliver scalable, user-centric solutions. I am passionate about building efficient processes, mentoring teams, and ensuring every product release meets the highest standards of quality and reliability.