Shantanu Sen
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LinkedIn • Malvern, PA
Customer focused Senior Leader with global experience (US-15yrs) in Technology and Financial industries
Highly skilled in building innovative, high performing global teams and driving adoption of new technologies
Outstanding influencing skills, stakeholder, vendor & team management. Thrives in fast paced environments
Experienced Agile practitioner with proficiency in coaching teams. Passionate about developing future leaders
Excellent communication skills and adept at articulating ideas to variety of global audiences across levels
Focused on Innovation and Process Improvements through Automation and Digitization of Service efforts
US Legal Permanent Resident (Green Card Holder)
Areas of Expertise
Strategic Planning
Team Development
Change Management
Digital Transformation
Enterprise Software Development
Portfolio and Project Management
Cloud Computing
Software as a Service
Finance and Business Management
Process Improvement
Architecture and Technology Roadmap Definition
Career Experience
Fidelity Investments, Radnor, PA2005 – 2021
Vice President, Fidelity Wealth Management, 2017 – 2021
Leading Data Engineering functions globally - Architecture, DevOps, Dev, QA & Support for existing Wealth Management Platform
Spearheading a team to define Data Management, Analytics and Reporting function movement to the cloud (AWS)
Partnered with management to streamline processes, defining escalation process, optimizing recruitment and requisition, and establishing production support and ticket management process for faster turnaround and improved Customer Experience by 30%
Partnering with senior business stakeholders and Product Owners to drive business agility
Driving adoption of SAFe Agile practices across the org (20+ feature teams / squads) for faster time to market
Led transition of eMoney teams to SAFe, managing training and certification, mentoring team, and establishing performance metrics reducing Total Cost of Ownership by 40%
Accountable for India location strategy and rebalance the organization
Ownership for $17M budget across Wealth Management Platforms
Reduced product time to market by guiding development and operations integration by 15%
Responsible for Compensation, Performance, Succession Plannning, Budgets and Headcount
Senior Director, Fidelity Brokerage Technology, 2008 - 2017
Responsible for Dev, QA & Support teams for Brokerage Platform Reporting, Analytics and Compliance teams
Spearheaded global technology team throughout redesign of MF tools to distributed system for improving performance by 20%
Spearheaded a team to define the Guided Reporting and Analytics strategy and Product Implemetation
Boosted overall efficiency and productivity through effective automation solution by 20%
Training & Development and Business Continuity Planning for the 500+ member Business Units
Carried out System Analysis Centre of Excellence feasibility study
Global accountability of critical apps across Mainframe, Web and Data for 3K+ clients and 6M accounts
Member of Senior Management Team driving strategy, talent management and operational excellence
Saved over $250,000 consecutively for two years by conducting Hackathons and Automation drives across the teams
Achieved a 100% Employee Engagement score in the annual manager effectiveness survey
Director, Fidelity Pricing and Cash Management Services, 2005 - 2007
Global responsibility for 2 technology programs – Transfer Agent Accounting and Control, Custody Technology
Planned and delivered robust Architecture Roadmap and Application Consolidation Plan to reduce Application Technology footprint by 35%
Successfully delivered a CIO Key Initiative – Transfer Agent Accounting Migration from Mainframe to Distributed System
Responsible for Innovation / Kaizen program across business unit that led to USD $0.5M notional savings
Established trust with US partners enabling open discussions about talent and job content across WW teams
Oversaw all outsourcing functions for establishment of Offshore Development Centre
Additional Experience
Deutsche Software Ltd., Manager, Global Equity Research, Bangalore, IN
Jamcracker Inc., Development Manager, Cupertino, CA, US
Global Automation Inc., Lead Engineer, Mountain View, CA, US
IKON Office Solutions Inc., Lead Software Engineer, Tucson, AZ / Bangalore, IN
Tata Unisys Ltd., Senior Lead Analyst, Bangalore, IN
OMC Software Ltd., Software Engineer, Secunderabad, IN
Education
MCA
Devi Ahilya Vishwavidyalaya, Indore, MP, IN
B. Sc. (Comp Science)
Holkar Science College, Devi Ahilya Vishwavidyalaya, Indore, MP, IN
Certification
Strategic Thinking, Tuck School of Business, Dartmouth, Hanover, NH
Digital Strategies for Business: Leading the Next Generation Enterprise, Columbia Business School, New York City, NY