Shanna Kay Lorel Brown

SHANNA-KAY BROWN Address: Barnett District, Above Rocks P.O, St. Catherine Email:-Telephone: 1876 -) / -) OBJECTIVE Hard working graduate with proven leadership, communication and customer service skills seeking to apply my abilities to contribute to the utmost efficiency and productivity of your organization.  EDUCATION  St. Mary’s College               -)  St. Mary’s All Age School    -) QUALIFICATION  CARIBBEAN EXAMINATION COUNCIL (CXC)                               Subject                                                  Grade Information Technology                                  II Principle of Accounts                                     III Biology                                                           III Mathematics                                                    III English Language                                            III Social Studies                                                  III Geography                                                       III CERTIFICATE Award for Excellence in Biology, English Language, English, Geography. Dedicated and Consistent Service to the St Mary’s College Science Club [-] Special Award and Subject Prize for Geography [-] TECHNICAL SKILLS Microsoft Word Microsoft Excel SKILLS AND PERSONAL ATTRIBUTES Possesses good verbal and communication skills, profound knowledge of administrative procedures, computer literate and is able to deliver quality customer service VOLUNTARY SERVICE 20 hours at Parks Road Branch Library 40 hours at St. Mary’s Basic School ACHIEVEMENTS Assistant Treasurer for Science Club at St. Mary’s College[2016] Activity Coordinator of Science and Environmental Club of St. Mary’s College [2015] PROFESSIONAL EXPERIENCES  Loan Officer- Aspede Micro Loan (June 2020- Present) Maintain and update account records Determine all applicable ratios and metrics and set up debt payment plans Interviewing applicants to determine financial eligibility and feasibility of granting loans Communicate with clients either to request or to provide information Justify decisions (approvals/rejections) and report on them Evaluate credit worthiness by processing loan applications and documentation within specified limits DTP Communications Ltd- Sales/Customer Service Representative (Team Leader) July 20, 2018 to April 30, 2020) Create, plan, and deliver presentations on company products Meet and/or exceed quotas Develop strong, ongoing relationships with prospects and customers Answering client questions about credit terms, products, prices and availability Data Entry Clerk- ACIJ (African Caribbean Institute of Jamaica) (Intern for 4 months) Photocopying Listening recordings Data entry Filing and scanning SHANNA-KAY BROWN Address: Barnett District, Above Rocks P.O, St. Catherine Email:-Telephone: 1876 -) / -) Dear Sir/madam,                             As a motivated and young individual I am very interested in an opportunity for employment within your organization as it is my belief that I would be a valuable asset to your company. I believe that my academic training, interpersonal skills   and being a fast learner I am equipped to become a valuable asset to your organization.     I understand that you will receive a large number of applications for employment. I do, however believe that my motivation, committed and pre-existing skills will allow me to fit in your work environment   and immediately   start supporting the needs of your organization .I would appreciate   the opportunity   to meet with you to discuss my application at an interview. Enclosed is my resume for your review and consideration. Please feel free to contact me at the stated email address and telephone number above. Yours Respectfully,  Shanna-Kay Brown