Shankar Subramanian

Shankar Subramanian Mumbai 400 081, India LinkedIn URL - https://www.linkedin.com/in/shankar-subramanian-05ab2622 Summary of Qualifications Data entry specialist known for quick typing skills, razor-sharp eye for detail and an infatuation with keeping customers and employers happy. Require minimal supervision and continually seek ways to improve processes, accuracy, service levels and efficiency. Expertise • • • Data Entry and Order Processing Copy Writing Ghost writing the Policies and Procedures for Banks and Non-Banking Financial Institutions Translations Advisory or Consultancy on Operational Risk Manager • • Experience 35 plus years in Banking Industry holding a Senior Position Key contributions: • • • Resolved data-management issues that helped elevate Net Promoter Score (NPS) from 89% to 95%. Improved the timeliness and accuracy of data entry processes, reversing longstanding issues of delayed chargebacks and erroneous invoicing. Reviewed work orders and accurately input data into company database. Flagged accounts needing additional services and routed this information to appropriate teams to prevent service delays. Contributions made in handling Operational Risk Management with Governance, Internal Controls and advising the management in the Bu siness Contact Details Email .-/- Shankar Subramanian