Shaniel Coates

Shaniel Coates Lima District, Adelphi Montego Bay #2 P.O, St. James, Jamaica Tel: -/- Email address:- Objective: To secure a position in a stable and profitable organization, where I can utilize my academic skills to add value to the company while establishing a rewarding career for myself. Qualification: CXC · Human & Social Biology · Information Technology · Social Studies Education: · St. James High School -) · Irwin Primary School -) Work Experience: · Conduent - Customer Service / Dispatch Agent (June 16, 2017 - April 3, 2018) · Itel BPO Smart Solutions - Technical Support Agent (December 31, 2018 -August 27,2019) · Digicel - Direct Sales Agent (March 12, 2020 - May 14,2020) · Achieve Test Prep - Retention Specialist ( October 2020 - December 2020) · Conduent- Tracking Agent (November 12, 2020 - January 4, 2021) Skills: Excellent interpersonal skills –written and verbal, computer savvy, ability to work well with others in both supervisory and non-supervisory staff. I also possess great time-management skills. References: Available upon request.