Shaniel Coates
Lima District, Adelphi
Montego Bay #2 P.O, St. James, Jamaica
Tel: -/-
Email address:-
Objective: To secure a position in a stable and profitable organization, where I can utilize my
academic skills to add value to the company while establishing a rewarding career for myself.
Qualification: CXC
·
Human & Social Biology
·
Information Technology
·
Social Studies
Education:
·
St. James High School -)
·
Irwin Primary School -)
Work Experience:
·
Conduent - Customer Service / Dispatch Agent (June 16, 2017 - April 3, 2018)
·
Itel BPO Smart Solutions - Technical Support Agent (December 31, 2018 -August
27,2019)
·
Digicel - Direct Sales Agent (March 12, 2020 - May 14,2020)
·
Achieve Test Prep - Retention Specialist ( October 2020 - December 2020)
·
Conduent- Tracking Agent (November 12, 2020 - January 4, 2021)
Skills:
Excellent interpersonal skills –written and verbal, computer savvy, ability to work well with
others in both supervisory and non-supervisory staff. I also possess great time-management
skills.
References: Available upon request.