Shane Michaella S. Bautista

SHANE MICHAELLA BAUTISTA ​ ​ Executive Virtual Assistant | Operations & Project Support | Social Media & CRM Management​ ------------------------------------ PROFESSIONAL SUMMARY ----------------------------------Executive Virtual Assistant with 4+ years of experience supporting executives, legal teams, and real estate professionals in remote environments. Experienced in managing executive operations, coordinating communications across international time zones, and maintaining organized systems for business workflows. Skilled in legal case management, medical records coordination, CRM systems, lead generation, and executive support, helping teams operate efficiently and maintain structured workflows. ---------------------------------------- AREAS OF EXPERTISE --------------------------------------CORE SKILLS Executive Assistance | Calendar & Email Management | Client Communication | Administrative Support | Lead Generation | Real Estate Virtual Assistance | Legal Administrative Support | CRM Management | Data Entry & Research | Project Coordination | Document Organization | Customer Support | Graphic Design​ ​ TECHNICAL SKILLS CRM Platforms | Filevine | Google Workspace | Microsoft Office | Canva | Project Management Tools | Social Media Platforms | Lead Generation Tools ------------------------------------ PROFESSIONAL EXPERIENCE ---------------------------------Executive Virtual Assistant – Hashlabs | Remote (Contract)​ ​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Jul 2025 – Jan 2026 Managed executive calendars and coordinated meetings across multiple international time zones. Managed podcast publishing, article uploads, and website content updates for company media channels. Coordinated communication with global partners ensuring timely follow-ups and organized documentation. Supported administrative operations including contract preparation, invoicing, and internal documentation systems.​ Legal Assistant– Duran Law Offices | Remote ​ ●​ ​ ​ ​ ​ Feb 2023 – Feb 2025 Coordinated 1,000+ medical record and billing requests with healthcare providers to support legal case documentation and lien negotiations. Requested and reviewed Affidavit of Completeness (AOC), W-9 forms, and itemized billing records. Communicated with providers and insurance companies to verify balances and billing details. Managed legal case documentation and workflows using the Filevine case management system. Supported legal case workflows from treatment through lien negotiation by coordinating medical records, billing verification, and provider documentation. Real Estate Virtual Assistant – Cyberbacker | Remote​​ ​ ​ ​ Jan 2022 – Feb 2023 ●​ ●​ ●​ ●​ ●​ ●​ Provided executive and administrative support to real estate professionals. Managed calendars, scheduled meetings, and organized executive email inboxes. Conducted lead research to identify potential property buyers and sellers. Maintained CRM databases and tracked lead pipelines. Assisted with property listings, social media updates, and marketing materials. Maintained organized spreadsheets and client documentation systems. Project Controller – ZTE Philippines, Inc. | Philippines​​ ●​ ●​ ●​ ●​ ●​ ​ ​ ​ ​ Nov 2020 – Dec 2021 ​ Aug 2019 – Oct 2020 Delivered online English lessons to international students. Used interactive teaching techniques to improve engagement and comprehension. Evaluated student progress and adapted teaching strategies. Marketing Assistant Intern – Lipa Medix Medical Center |Philippines​ ​ ●​ ●​ ●​ ​ Monitored project timelines and tracked progress against project targets. Coordinated communication between project teams and subcontractors. Prepared reports analyzing project productivity and operational performance. Assisted teams in identifying and resolving operational issues. Recognized internally for strong project coordination and reporting performance. ESL Teacher – 51Talk Philippines Corp. | Remote​ ●​ ●​ ●​ ​ ​ Jan 2019 – Jun 2019 Assisted with marketing campaign analysis and promotional data collection. Supported development of presentations and marketing materials. Assisted with coordination of marketing events and promotional campaigns. --------------------------------------------- EDUCATION ---------------------------------------------Bachelor of Business Administration, Marketing Management | Lipa City Colleges | Lipa City, Philippines | 2019 ------------------------------------------- CERTIFICATION -------------------------------------------Lead Generation & Email Marketing Certification – PRO VA | 2024​ Virtual Assistant Course Certification – Lejit Online Virtual Assistance Academy | 2021