Shane Louise Esteban Dela Cruz

Experienced Client Relations Specialist with a strong background in healthcare, chat support, and research. Skilled in handling patient inquiries, insurance verification, appointment scheduling, and live chat support. Proficient in conducting research to provide accurate information and improve customer experience. Adept at resolving client concerns, managing data, and ensuring seamless communication between patients and healthcare providers. Detail oriented, empathetic, and committed to delivering high-quality support in a fast-paced remote environment.