Shane Basco

Virtual Assistant Portfolio About Me I am a detail-oriented and highly organized Virtual Assistant with expertise in administrative support, customer service, finance, and HR. With a TESOL certification, I am also skilled in English communication and instruction. I am passionate about efficiency, accuracy, and delivering high-quality work to help businesses streamline operations and grow. Services Offered - Administrative Support (email management, scheduling, data entry) - Customer Service & Client Relations - Financial Processing & Report Generation - Recruitment & HR Coordination - CRM & Project Management Assistance - Virtual Assistance for business operations - TESOL-certified English support for communication & training Tools & Software Expertise - Microsoft Teams - Slack - Calendly - Salesforce - SAP - Google Suite - Asana - Xero - Zoho - Microsoft 360 Work Experience Virtual Assistant | Finance Team Lead TopstepTrader Inc. (August 2024 - February 2025) - Managed financial transactions, payouts, and compliance reviews. - Processed ACH batches, wires, and funding requests. - Provided daily financial reports and direct client updates. Pricing Analyst 3M Inc. (January 2024 - July 2024) - Handled data cleansing, pricing analysis, and issue resolution. - Utilized SAP, Salesforce, and RCM for data management. HR Staff Ohgitani Philippines Inc. (July 2023 - December 2023) Shane Eunice V. Basco | Virtual Assistant Virtual Assistant Portfolio - Managed onboarding, recruitment, and employee benefits. - Conducted orientations and incident report management. Customer Service Representative Concentrix (September 2021 - March 2022) - Provided voice, email, and chat support for customer inquiries. - Ensured high customer satisfaction ratings through excellent service. Home-Based ESL Teacher 51Talk (February 2025 - Present) - Delivered interactive online English lessons to diverse learners. - Utilized TESOL training to enhance language learning experiences. Contact Information Email:-Phone:- |- LinkedIn: linkedin.com/in/shane-eunice-basco-702b2a21a Shane Eunice V. Basco | Virtual Assistant