Shamiso Alice Mukombwe

SHAMISO ALICE MUKOMBWE ACCOUNTING ASSISTANT SUMMARY Highly organised Accounting Assistant with experience supporting senior finance leadership through accurate financial reporting, bookkeeping, reconciliations, invoicing, and audit preparation. Strong analytical and Excel skills, experienced in ERP environments, and trusted to handle sensitive financial information while meeting tight deadlines in dynamic, fast-paced organisations. EDUCATION- UNIVERSITY OF ZIMBABWE Bachelor Of Accountancy WORK EXPERIENCE Econet Wireless (Pvt) Limited Credit Control Coordinator June 2025-August 2025 Machine Learning Debtor management comprising of Post-paid customers (HVC, Corporates, Individual and CLS accounts), franchise shops, internal regional sales agents and dealer debtors. Resolving internal and external customer queries within turnaround times and managing relations in a professional manner. Preparing weekly or monthly revenue related computations and reports for management and financial reporting. Preparing handover schedules for onward submission to collection agencies and attorneys for legal action. Google Digital Marketing Revenue Accounting Assistant Certificate Accurately reconciling general ledger accounts including deferred revenue. Preparing Collections, VAT output tax and Flash Revenue reports to provide clear financial overviews and ensure regulatory compliance. Performing revenue analysis and product performance evaluations to guide decisions on pricing, resources, strategy, and product development. Handling Foreign and Local Debtor billing as well as monitoring Interconnect Partner accounts to resolve any disparities. Honours LICENCES AND CERTIFICATIONS Business Analytics: Sales Data Business Analysis: Strategy Analysis Customer Service using AI and McKinsey Academy Leadership Program OTHER Clean Class 4 Drivers Licence SKILLS Financial Reporting & Month end March 2025- May 2025 Econet Wireless (Pvt) Limited Graduate Trainee Financial Reporting January 2025- February 2025 Financial Reporting Software: Oracle | Prepared intercompany balance confirmations. Prepared timely Group financial statements and statistics that complied with regulatory and IFRS requirements. Accurately reconciled general ledger accounts and resolved discrepancies. Collaborated with internal and external auditors during audits. HFM | QuickBooks | ERP Systems Finance Planning Support. Planning, Budgeting and Forecasting (multi-currency reporting & upgrades) |Power BI | Advanced Excel | MS Word | PowerPoint Stakeholder management September 2024 - December 2024 Prepared accurate annual budgets, forecasts, business case and comprehensive financial models . Successfully prepared Monthly Operations Reports and provided applicable financial insights to senior management. Monitored key financial metrics and KPIs to track performance against targets and prepared variance analysis reports. Prepared strategies to reduce customer churn and increased customer loyalty. KEY ACHIEVEMENTS WORK EXPERIENCE Accounts Payable May 2024 - August 2024 Processed and verified invoices, purchase orders, and payment requests in compliance with regulatory requirements. Ensured timely and accurate payment of vendor invoices and employee expense reports in compliance with company policies. Prepared and filed Quarterly Percentage Tax (QPD) and Value Added Tax (VAT) returns in compliance with local tax regulations. Process Automation Participated in ERP upgrade and receipting system automation for Accounts Receivable multi-currency reporting. November 2023 - April 2024 Prepared and analyzed revenue reports, including monthly, quarterly, and annual revenue statements. Collaborated with sales, billing, and other departments to ensure accurate and timely revenue reporting. Handled Foreign and Local Debtor billing as well as monitored Interconnect Partner accounts to resolve any disparities. Financial Planning and Forecasting Cash Management Contributed to implementation of a March 2023 - October 2023 Confirmed cashier receipting including electronic transfers, and wire transfers from dealers and, post paid customers. Monitored and managed daily cash flow from Econet Shops to ensure sufficient liquidity for operational needs. Accurately reconciled ERP cashier control accounts and resolved discrepancies. Collaborated with internal and external auditors during audits. new forecasting model improving accuracy by 15% and reducing operational costs by 10%. Econet Wireless (Pvt) Limited Accounting Assistant Cash Management and Retail Audit Assisted audit teams with January 2023 - February 2023 Monitored and reconciled daily receipting from Econet shops and franchise dealers. Prepared monthly sales reports, analyzing revenue trends, and investigating significant deviations. Continuously monitored internal controls over cash, bank, inventory, and other assets to safeguard, and detect fraudulent activities. reconciliations and supporting schedules. Customer Service Representative August 2022 - December 2022 Responded to product and service inquiries and offered information on related products and services via primo dialer in a professional manner. Boosted new customer NPS and customer satisfaction score by 10% by resolving queries promptly. Prepared agent performance and campaign reports to evaluate and improve service delivery . Participated in Marketing Campaigns as well as following up with customers to ensure their issues are resolved and they are satisfied with the service. Industrial Psychology Consultants (Pvt)Ltd Accounting Intern July 2019- June 2020 Proactively followed up on overdue invoices and resolved any client queries. Updated accounts receivables and issue invoices. Performed daily accounts payables and receivables reconciliations. Updated cashbooks, supporting sub-ledgers and investigated any account reconciling items. Processed payments in the banking system. REFERENCES Ruvimbo Matibiri Tapuwa Hlenga Econet Wireless (Pvt) Ltd Econet Wireless (Pvt) Ltd Financial Controller Management Accountant Phone: Phone: Email : Email :