Contact
- (Work)-
www.linkedin.com/in/shamim-kazi
(LinkedIn)
facebook.com (Other)
Top Skills
E-commerce
Leadership and People Skills
Customer-focused Service
Certifications
AdWords Fundamentals
AdWords Mobile Certification
Google Analytics certified
AdWords certified
Shamim Kazi
Google Certified Consultant & Manager
Summary
I'm Google Certified Consultant & Manager Generalist with a passion
for Organizational Development, Culture, and Engagement. Doctoral
candidate researching migrant workers. To maintain and develop HR
policies, ensuring compliance and to contribute to the development
of corporate HR policies. To develop the HR team, to ensure the
provision of a professional HR service to the organization. Manage
a team of staff. Responsible for mentoring, guiding and developing
them as a
second line to the current position.
Thank you for visiting my profile!!
Experience
OPSIFY
Assistant Manager Human Resources Development
2019 - Present (1 year)
• Oversees HR
• Takes the lead in recruiting agents by sourcing leads, interviewing and
profiling candidates to fit the role.
• Maintains management guidelines by preparing, updating, and
recommending human resource policies and procedures.
• Responsible for the implementation of HR action plans which that are aligned
to the organization’s goal.
• Develops and improves HR processes in order to meet the company’s
objectives.
• Attends to escalation on a day-to-day basis and provide solutions in a very
timely manner.
• Ensures planning, monitoring, and appraisal of employee work results
by training managers to coach and discipline employees; scheduling
management conferences with employees; hearing and resolving employee
grievances; counseling employees and supervisors.
• Contributes to team effort by accomplishing related results as needed
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US Apparel & Textiles
Assistant Manager
February 2018 - November 2019 (1 year 10 months)
1. Extensive experience in administering assigned functions, such as
recruitment, classification review, compensation studies, employment analysis,
leave, and benefits administration
2. Motivated self-starter with exceptional team building, leadership, and
interpersonal skills. Good team player with the ability to work in time-sensitive
environments.
3. Collect and analyzes data.
4. Participates in working groups, councils, and committees.
5. Ensure compliance with rules and regulations.
6. Expertise experience in payroll administration.
7. Manages special projects.
8. Trains employees on various topics.
9. Solid understanding in human resource capacity, problem solving/analysis,
project management, communication proficiency, initiative, technical capacity,
and collaboration skills.
10. Excellent communication and organizational skills with the ability to adapt
to a new environment.
SAUDIA AIRLINES
Senior Operations Supervisor
February 2017 - January 2018 (1 year)
Performs all other duties as assigned by ACTS-Aviation Security Management
ePerformax Contact Centers & BPO
HR Supervisor | ePerformax Contact Centers
March 2015 - January 2018 (2 years 11 months)
Denmark
*Supervises a team of HR practitioners
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•Takes the lead in cascading or disseminating new directives and other HR
employee relations memo.
•Provides transitory assistance to other sections in HR as instructed in order
not to serve all internal and external clients promptly.
•Interfaces with project employees and supervisors to calibrate HR-related
processes and address HR-related issues and requirements.
•Supervises the overall performance of the officers, monitors their deliverables
and provide support daily to ensure that all Compensation and Benefits
services are made available to all employees and trainees.
•Maintains a system for tracking and updating of established documents to
organize files and for easy accessibility to authorized users
Upwork
Google Certified Marketing Consultant & Manager
February 2015 - February 2017 (2 years 1 month)
I can support you through every aspect of online marketing for your business
offering a range of highly tailored internet marketing services.
Professional Shopify Web Services - Online Stores Development Shopify Apps
Virtual Assistant/ Customer Service Rep | Sheriff Marketing - 2 Shopify
Store
June 2015 - March 2016 (10 months)
Greater Los Angeles Area
- Handles customer service/ support through email Responsibilities include:
1. Assist the customers with their disputes
2. Answer customer's queries
3. Process refunds - Upload and Fulfill Shopify orders through Dropified.
- Coordinate with the suppliers for product listings and disputes
Convergys
Senior Customer Service Representative
February 2014 - 2015 (1 year)
In charge of helping the customer to troubleshoot their HP printers. Assist them
in the installation of printers to their computers either wired or wireless. Provide
instructions on how they can fix their printers. Find out if it's still working or
need replacement
Education
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BRAC University
Executive MBA, Executive Master of Business Administration
(EMBA) · (2018 - 2019)
BRAC University
Bachelor of Laws (BBA), Business and Social Skills · (2013 - 2018)
Milestone College
Associate of Arts (A.A.), Higher Education/Higher Education
Administration · (2011 - 2013)
Milestone School and College
Bachelor of Business Administration (B.B.A.), Business Administration and
Management, General · (2011 - 2013)
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