Shamim Akhter

Shamim Akhter Virtual Assistant - Customer Support Specialist Phone: - E-mail:- OBJECTIVE Seeking a position as a Virtual Assistant in an environment that will challenge me further. Bringing 5+ years of experience in providing online, virtual support in office administration, email handling, customer support, content writing, WordPress, and social media management. PROFESSIONAL EXPERIENCE Virtual Assistant with an Expertise in Content Writing Freelance (Dec 2017 - Present) As a Virtual Assistant, I’ve managed; • • • • • • • • • • • • Content writing (SEO) Customer Support Social Media Emails Files Tasks Calendar G-suite Meeting scheduling Data Entry WordPress Photoshop pictures editing Virtual Assistant for the CEO Dia Creative (Feb 2021 - Sept 2021) I was hired as a VA to manage all the day to day tasks. My jobs mainly were to; • • • Mange emails and files Manage social media with content creation Task management on Asana and Slack • • • • Picture editing Research Hotel bookings Data Entry Virtual Assistant with Content writing Experience Priority Driven Life (Dec 2019 - Feb 2021) My client was a Life Coach. I was hired as a VA to; • • • • • Manage social media Engage with clients Mange WordPress Email and Files management Picture editing on Photoshop eBay Store Manager Sanyo Tech (July 2016 - Sept 2017) I worked as eBay store manager. My duties were; • • • • Manage customer support Create listings and write listing content Edit pictures Create promotions EDUCATION BBA (July 2012 - Sept 2016), University of Karachi) INTERESTS • • • Reading Yoga Gardening