Shamen
G.
Sanico
VIRTUAL ASSISTANT
Maasin City, Southern Leyte, Philippines
Hello! I’m a motivated and reliable
individual ready to start a career as a
Virtual Assistant. Who loves to help
entrepreneurs manage their businesses
while they manage their personal life.
EDUCATION
Bachelor of Science in
Psychology
Cebu Institute of TechnologyUniversity | 2023
EXPERIENCE
Costumer Service Representative -Project
based
United Healthcare Foundever
F. Cabahug St, Cebu City, 6000 Cebu,
Philippines | October 2023 -January 2024
Answer questions about insurance plans,
benefits, and coverage
Resolve claims, billing, and account
issues
Guide customers in using company
services
Address concerns and ensure a positive
experience
Maintain accurate records while
adhering to HIPAA rules
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SKILLS
Social Media Management
Graphic Design
Organizational Skills
Project Management
Customer Service
Administrative Support
Technical Proficiency
Client Communication and
Support
REFERENCE
Shaniah Jasmine R. Bucol
HR Staff-
Mariel Cabrera
Branch Operation Assistant-
