Shamekah Gentle
Cayo, Belize
-linkedin.com/in/shamekah-gentle-15b313224
Summary
Customer service professional with strong ability to multi-task, prioritize, and manage time effectively. Interested
in the position of Customer Service, Survey and English Tutor, offering ability to handle high volume calls, active
listening skills, and proven ability to resolve customer complaints in a professional manner.
Experience
Customer Service Representative
The Office Gurus
Nov 2019 - Present (2 years +)
English Teacher
CORE Company Ltd.
Jan 2016 - Oct 2019 (3 years 10 months)
My responsibilities will include preparing lesson plans, presenting learning material, and tracking
students performance.
Customer Service Representative
RCCbpo
Mar 2013 - May 2015 (2 years 3 months)
Assist customers with adding airtime cards, and resolving basic phone issues customer might be
experiencing.
Education
Belmopan Comprehensive School
High School Diploma, English Language and Literature/Letters
Aug 2007 - Jun 2012
Skills
Customer Service • English Teacher • Survey Research • Technical Support • Client Services •
Pronunciation • Teaching • Vocabulary • Relationship Building • Data Collection
Shamekah Gentle - page 1
