Shalymar Camacho

SHALYMAR CARSON CAMACHO B36 L30 Nashville St. Menzyland Subd. Mojon, Malolos, Bulacan Mobile N0.:- Email Address:-­­­­­­­­­­­­­CAREER OBJECTIVE: To join a prestigious company where I can further develop my knowledge and skills and contribute to the success of my employer. To extend whatever potentials I have and can give EDUCATION: Bachelor of Arts in Communication Arts La Consolacion University Philippines June 2013-December 2018 RELATED COURSEWORK: Journalism Advertising Public relations Performing arts SKILLS: Excellent in written and oral communication Knowledgeable in MS Office Photo and Video Editing PERSONAL INFORMATION: Date of Birth:June 26, 1991 Place of Birth:Manila Sex:Female Civil Status:Single Citizenship:Filipino Religion:Born Again Christian WORK EXPERIENCE: 1. Native Camp Position: Online English Tutor August 5,2017 – May 30, 2019 2. VXI Global Holdings EDSA Munoz, Quezon City Position: Account Associate February 2015-December 2016 Responsibilities: Listens attentively to customer needs and concerns, demonstrates empathy Thoroughly documents the call and provides customers with proper reference information (i.e. agent ID, service request number, etc.) Provides feedback and makes recommendations on how to improve processed, knowledge base, products, tools and training 3. Convergys UP Technohub, Commonwelth, Quezon City Position: Customer Service Associate April 2012-January 2013 Responsibilities: Listens attentively to customer needs and concerns, demonstrates empathy Thoroughly documents the call and provides customers with proper reference information (i.e. agent ID, service request number, etc.) Provides feedback and makes recommendations on how to improve processed, knowledge base, products, tools and training 4. NCO ELJ Building ABS CBN, Mother Ignacia Ave., Quezon City Position: Customer Service Representative April 2011-December 2011 Responsibilities: Listens attentively to customer needs and concerns, demonstrates empathy Thoroughly documents the call and provides customers with proper reference information (i.e. agent ID, service request number, etc.) Provides feedback and makes recommendations on how to improve processed, knowledge base, products, tools and training CHARACTER REFERENCES: Mr. Mon Karlo Mangaran College Faculty- Mr. Bryan Luna Operations Manager, VXI Global Holdings- Mr. Normy Pelota Team Manager, VXI Global Holdings- I HEREBY CERTIFY that the above information is true and correct to the best of my knowledge and belief. SHALYMAR CARSON CAMACHO