Shaira Sillano
GENERAL VIRTUAL ASSIS TANT
Executive Assistant
Macao Compliance (AU-remote)
April 2024 - present
How to
Contact Me
Skype: Shai Sillano
Mobile: -
Email address:-
Areas of
Expertise
Administrative support
Graphic Designing
Data Entry
Communication
Research and Analysis
Social Media Management
Technical Writing
Regulatory Compliance
Trainings
Social Media Management
Facebook Ads
Shopify, Amazon
Wordpress
General Virtual Assistant
Digital Marketing and Ecommerce
ISO 9001:2015
Education
Bachelor of Arts in Mass
Communication (Batch 2018)
Tools & Apps
Trello, Asana, Loom, Hootsuite,
Meta Business, Google Calendar,
Calendly, Wordpress, Shopify,
Shopee, Amazon, Lazada,
Linnworks, HubSpot, Google
Drive, Dropbox, SharePoint,
Canva, Adobe Photoshop,
CapCut, Adobe Premiere, MS
Office (Word, Excel,
Powerpoint), Google Workspace,
Adobe Acrobat
Conducting internal audits and gap analyses for ISO 9001, 14001, and 45001 standards.
Assisting with data entry and report preparation, particularly for Heavy Vehicle
Accreditation (HVA) reports.
Developing and maintaining ISO management systems and templates.
Managing logistical arrangements, including travel bookings and accommodation.
Maintaining the company's website and LinkedIn profile, and overseeing CRM using
HubSpot.
Collaborating on business system improvements and project development.
Administrative Assistant
Novo Compliance Services, LLC (US-remote)
August 2023 - March 2024
Manage client services, addressing inquiries, ensuring satisfaction, and establishing
strong client relationships.
Tailor-fit documents, manuals, and forms to the unique processes of each client,
ensuring seamless integration and practical application within their manufacturing
facilities.
Implements and manage CRM system, optimizing client and stakeholder relationships
Transfers audit reports to assigned forms, maintaining an organized database for easy
retrieval.
Provides executive support, managing the CEO’s calendar, scheduling meetings, and
coordinating travel arrangements.
Quality Manager
Rems Synthetic Polymer Mfg. (onsite)
March 2021 - April 2024
Lead and manage the Quality Control Department, overseeing the implementation of
quality standards and procedures.
Initiated and successfully achieved QMS 9001 certification, demonstrating
commitment to quality excellence.
Developed and maintained comprehensive quality manuals, ensuring adherence to ISO
standards.
Collaborated with cross-functional teams to address corrective actions and root cause
analyses promptly.
Regulatory Officer
Kat & Ell Corp. dba Presotea (US-remote)
August 2022 - February 2024
Handles US Veterinary Import Permit Application (USDA requirements for importation of
animal products)
Handles Company’s FDA Account and Product registration
Handles Barcode Management and Generation
Checks and ensures that the product label is in conformance to US Labeling
requirements.
Actively communicated with suppliers and clients.
General Virtual Assistant
Manga Shelf (US-remote)
July 2022 - September 2022
Sourced and curated high-quality images for product listings, enhancing visual appeal
and customer engagement on WordPress website.
Compiled csv files for manga book inventory, facilitating efficient management and
organization of product listings.
Produce engaging reels for Instagram and TikTok platforms, increasing brand visibility
and user engagement.
Researched and presented proposals for new product additions to website.
Designed original T-shirts graphics, incorporating market trends and customer
preferences to drive sales and brand identity.
Document Controller
M2000 IMEX Company, Inc.
October 2018 - February 2021
Led the document control activities and maintains master list of pertinent documents
and their revision status.
Assist in internal audit activity, facilitates counter-checking and audit of management
systems documentary requirements.
Coordinated with various departments to gather and organize
documentation for audits
Assisted in the development & implementation of SOPs
