SHAINA LOU M. GONZALES
WHATSAPP:- SKYPE ID: live:shainalougonzales GMAIL:-
These are what I can offer for a client:
● Data Entry - accurate and very detailed
● Virtual Assistant - I can do general tasks given to me, also I am a fast learner
person
● Customer Service - I can handle customers, especially on social media
platforms, like Facebook, Instagram, and Linkedin.
● Dropshipping- Using Bol.com and Aliexpress
● Outbound Cold Calls- setting appointments
Skills to Show
Typing Skills
> Database Management
> MS Excel/ Sage Accounting
Application/ Peachtree
>Core Competencies
> Strong communication skills
> Excellent ability to adapt to difficult
situations
> Proficient in Excel working knowledge
of visual basic
> Leadership skills
> Good organizational skills
> Basic Accounting Skills
> Data Research
Tools
> Google Sheets/ Docs/ Drive
> Excel / Word
> Expandi
> Helium
> Linkedin
> Canva/Adobe Lightroom
>Trello/ Trengo/ ClickUp/ Bitrix
> Zoom/ Google Meet
Objectives
To secure a position where my organizational and office skills are well utilized. Accepting
any position for which I am qualified provides challenges and opportunities for additional
training and healthy learning. To become a greater one to help others run their business
and most importantly to work in the long term.
Work Experience
Accounting Clerk- Data Encoder (office-based)
Emtrat Properties - Kidapawan
September 2019 to June 2021
I work as an accounting clerk and I learned some basic skills like bank reconciliation, payroll, and many more that
are related to accounting then I learned about the accounting app named Sage or Peachtree. I am the one assigned
to encode all the expenses. I know what liquidation, payroll, check disbursement, and many basic terms on
accounting.
Virtual Assistant- Customer Service Representative (remote)
Customer Service Representative
May 2016 to December 2019
I am the one handling the email of the customer. I am answering their inquiries, Confirming their ordered product, and
answering their questions.
Virtual Assistant- Products Researching/ General Task to be given (remote)
CM Game Rules LTD - Paralimni, Cyprus
August 2021 to January 2022
I am the one assigned to research new products to sell for our Amazon store and we find new innovative
products in China.
Virtual Assistant- E-commerce & Dropshipping (remote)
OIGO E-commerce - Netherlands
February 2022 to April 2023
I am handling product research, finding suppliers in Ali and Amazon, adding products in Bol, checking stocks,
tracking and tracing codes, and order processing. I also do some editing of pictures in Canva.
Education
K212 Graduate in Computer Networking
Kidapawan City National Highschool - United States
June 2015 to May 2019
Date: 31/01/2022
Subject: Experience Certificate
TO WHOMSOEVER IT MAY CONCERN
This is to certify that Shaina Lou Gonzales has been performing as a Virtual Assistant for
EducaInventions SL from- to-.
She has performed all activities diligently and satisfactorily and contributed valuable work to the
Heromask project team.
We wish her success in all her future endeavors.
Mario Márquez Humanes
Chief Executive Officer
EducaInventions SL
