SHAILESH DUTT SHARMA
Tel no. -
E-mail:-
LinkedIn Id:- https://www.linkedin.com/in/shailesh-dutt-sharma-/
KEY SKILLS:
MBA (Marketing) & PG Diploma in Hotel Management with 18 year experience of Sales &
Operations in Hotel & International Destination Management Company (DMC) in Tourism
Industry
PROFESSIONAL OBJECTIVE
As a sales and marketing professional, the main objective is to generate quality business,
maximize the revenue and to meet the target and goal through planned and strategized mode of
working.
PROFESSIONAL QUALIFICATION:
Post graduate in accommodation operation & management in hotel management from
I.H.M Gwalior (M.P) affiliated from national council of hotel management, Pusa New
Delhi.
Completed One year computer course “Diploma in Software Application from Jiwaji
University (year1999).
Completed Six Month “Certificate in Computer (CIC)” from IGNOU.
Completed Three Month Office Assistant Course from Bhartiya Vidhya Bhavan Gwalior.
Completed Dubai Expert Online Travel Program Conducted by Department of Tourism
and Commerce Marketing (Government of Dubai, July 2012)
IAB Digital Marketing and Media Foundations Certification
ACADEMIC QUALIFICATION
Passed MBA-Masters in Business Administration (Sales & Marketing) from IASE
University.
Passed B.Sc. (Math’s) from Govt.Autonomus Science College Gwalior (M.P)(1999).
Passed 12th from Miss Hill School Gwalior (M.P)(1996).
Passed 10th from Miss Hill School Gwalior (M.P)(1994).
WORK EXPERIENCE WITH THE FOLLOWING COUNTRIES AS DESTINATION
MANAGEMENT COMPANY (DMC) & Dubai Visa Services—
Dubai (UAE)/Indonesia/Singapore/Malaysia/Thailand
Worked with “M/S Feedback Holiday” at Delhi (From JAN 2018 to March 2020)
Designations: Business Development Head-Outbound
Base Location: Delhi
Deal in B2B Sales (Travel Agents) /International/Package/Dubai Visa
Looking Area-Pan India B2BNetwork
Responsibilities:
1. Building solid relationships with customers, vendors and distributors, as well as sales and
marketing teams.
2. Developing in-depth knowledge of company offerings to identify profitable business
opportunities.
3. Assessing marketing and sales as well as supplier and vendor operations and recommending
improvements as needed.
4. Preparing all documentation required for requests for proposals (RFPs).
5. Researching emerging trends and recommending new company offerings to satisfy customers’
needs.
6. Developing and managing strategic partnerships to grow business.
7. Presenting business or marketing opportunities to company executives and management.
8. Selecting automation software and software platforms that best meet company needs.
Worked with “Arabian Tour Services India Private Limited ATS -Dubai LLC” at
Delhi (From FEB 2016 to DEC 2017)
Designations: Business Development Manager-Outbound
Base Location: New Delhi
Deal in B2B Sales (Travel Agents) /International/Package/Dubai Visa
Responsibilities:
1. Contacting potential clients to establish rapport and arrange meetings.
2. Planning and overseeing new marketing initiatives.
3. Researching organizations and individuals to find new opportunities.
4. Increasing the value of current customers while attracting new ones.
5. Finding and developing new markets and improving sales.
6. Attending conferences, meetings, and industry events.
7. Developing quotes and proposals for clients.
8. Developing goals for the development team and business growth and ensuring they are met.
9. Training personnel and helping team members develop their skills.
Worked with “Citalia Tours.-Dubai LLC” at Gwalior (M.P) (From JAN 2015 to JAN
2016)
Designations: GM-Business Development (India).
Base Location is Gwalior (M.P)
Deal in B2B Sales (Travel Agents) /International/Package/Dubai Visa
Responsibilities:
1. Oversee day-to-day operations
2. Design strategy and set goals for growth
3. Maintain budgets and optimize expenses
4. Set policies and processes
5. Ensure employees work productively and develop professionally
6. Oversee recruitment and training of new employees
7. Evaluate and improve operations and financial performance
8. Direct the employee assessment process
9. Prepare regular reports for upper management
10. Ensure staff follows health and safety regulations
11. Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to
competitors)
Worked with“Airworth Travels and Tours Pvt Ltd.-Dubai LLC” at Gwalior (M.P)
(From APR 2014 to DEC 2014)
Designations: Area Sales Manager (M.P/Chhattisgarh/Rajasthan/Nagpur).
Base Location is Gwalior (M.P)
Deal in B2B Sales (Travel Agents) /MICE/Domestic
Looking Area-Madhya Pradesh/Chhattisgarh/Rajasthan/Nagpur
Worked with “BONTON TOURS PVT.LTD” at the Gwalior (M.P) (From AUG 2013
To APR 2014)
Designations Offered: Area Sales Manager (M.P/Chhattisgarh/Rajasthan).
JOB DESCRIPTIONS:
Develop sales and marketing strategies to drive sales growth in the assigned area.
Develop and manage an efficient network to improve sales performance.
Conduct market research to understand competitors and market trends
Provide innovative ideas and suggestions to improve the market presence.
Maintain relationship with existing customers for repeat business.
Build sales culture and sale centric atmosphere among the team members.
Provide timely feedback to the sales personnel regarding their sales performance.
Conduct business plan review meetings with sales team.
Develop creative promotional strategies to attract more customers.
Worked with “KAMAKHYA WORLDWIDE HOLIDAYS “at the Gwalior (M.P) (From
October 2011 to July 2013)
Designations Offered: Business Head- Sales/Operations
JOB DESCRIPTIONS:
•
Spearheading a Sale promoting and marketing the business to markets;
Managing budgets and maintaining statistical/financial records
Selling travel products and tour packages
Sourcing products and destinations to meet consumer demands.
Taking part in familiarization visits to new destinations in order to gain information on issues and
amenities of interest to consumers
Liaising with travel partners, including airlines and hotels, to manage bookings and schedules.
Dealing with customer enquiries and aiming to meet their expectations.
Had the privilege to work with “Explore India Tourism Private Limited”, New Delhi
(From August 2005 to September 2011)
Designations Offered: Manager- Sales and Marketing (B2B sales-Domestic/MICE)
JOB DESCRIPTIONS:
•
Handling the areas of New Delhi & NCR and also going for sales blitz in various parts of India.
•
Making strategies to maximize the revenue inflow by enhancing Package sale.
•
Handling and motivating sales force to achieve their individual and sales team target.
•
Applying and working on basic Revenue Management skills.
•
Spearheading various promotional activities in the Hotel.
•
Enhancing the Marketing procedures.
•
Coordinating with various departments for proper service and after sales service
•
Handling the team of telesales
•
To deal with the Corporate Clienteles and Travel Agents
•
Payments follow up
Had the privilege to work with Hotel “THE CENTRAL PARK (Three star
Govt.Approved)”, Gwalior (From July2003 till March 2005)
Designations Offered: Front-Office Supervisor
JOB DESCRIPTIONS:
Deal with Check-In & Check-Out, Reservation’s, and Night Audit Reports, Calculation of ARR, Room
Night allocation, working with IDS Software
Had the privilege to work with Hotel “Hotel Jaypee Palace & International Convention
Center, Agra (U.P).” (From September 2001 To Feb 2003)
Designations Offered
Department
: Multiskilled Hospitality Assistant
: F & B Control
JOB DESCRIPTIONS:
Daily•
Verification of Revenue for Food, Soft Beverage & Liquor with F&B check.
•
Verification of price mention on F&B Check.
•
Mention sheet for Food, Soft Beverage & Liquor wise revenue as Daily & Outlet wise
•
Preparing Daily Outlet wise Liquor sale analysis.( Format Attached)
•
Verification of NC Check, e.g, sign, type, authorization etc.
•
Prepare chart for NC Check.
•
If any discrepancy is there, it will brought into notice of concern Person / Dept.
•
Checking of outlet liquor stock book & verify the sale quantity.
•
Physical liquor inventory.
•
Excess stock will be added in stock register & shortage will be debited to concern staff.
•
Round at F&B outlet & kitchen for observation purpose.
Monthly•
Verification of Revenue with account (Only Gross Sale)
•
Month end Physical inventory of Kitchen & Outlet for Food & Beverage.
•
Outlet wise Monthly Food & Beverage issue & closing entry.
•
Monthly Food & Beverage cost Report.
•
Analysis of Purchase & Consumption of Food, Soft Beverage & Liquor.
•
Monthly complimentary statement.
•
Monthly Guest Entertainment Summery. (Format Attached)
Other:•
Recipe costing of Food & Beverage.
•
Menu pricing updating in System.
•
Newly required food & beverage menu item feeding in System.
•
Providing of information Sale Analysis, Revenue to F&B, Kitchen whenever they required.
•
Support to Material Dept& Account dept whenever they requires to sort any problem.
Worked with “Hotel Revival”, Vadodara, Gujarat Industrial Trainee from May 2000 till
Nov 2000(Six Month)
VOLUNTEER EXPERIENCE
•
•
•
On occasion of Millennium Party, Fourteen days O.D.C at Hotel Jaypee Palace Agra
(U.P)-Year 2000.
Escorting the INDIA & AUS. Cricket Teams at Hotel Central Park. (Oct 03).
Visit Indonesia on FAM Trip as invited by Indonesia Government Tourism Board as
Destination Promoter –Year 2016
LICENSES & CERTIFICATIONS
IAB Digital Marketing and Media Foundations Certification
Issuing Authority IAB Europe
License Issued Jul 2020 No Expiration Date
Credential Identifier Credential ID E5G LWV QBR
Successfully completed the Fiji Matai Specialist Training Programme Valid until 10
November 2021
Successfully completed the Turkey Specialist Training Programme-
Successfully completed USA Family Specialist Training Programme under USA
Discovery Programme.
Successfully achieved Gold Status as part of the 100% Pure New Zealand Specialist
Program
South African Tourism is proud to be associated with Shailesh Dutt Sharma and
congratulates him/her on his/her achievement as SA Specialist.
EXTRA CURRICULUM ACTIVITIES:
1. N.C.C. “B” Certificate from 15 MP Battalion.
2. Worked as Class Representative, during I.H.M Course
3. Got 3rd Prize of Excellence in Debate competition from I.H.M Gwalior
PERSONAL DETAILS:
Date of Birth
Father’s Name
Mother Name
Permanent Address
Marital Status
Language Known
:
:
:
:
:
:
-
Late Shri B.D.Sharma
Smt. Rekha Sharma
Khirki Mohalla P.O. Loha Mandi Kilagate, Gwalior(M.P).
Married
Hindi, English, Gujarati & Kumauni.
HOBBIES AND INTERESTS
Explore new destination to promote in market.
Date :
Palace: Gwalior Madhya Pradesh India
(SHAILESH DUTT SHARMA)
