Shaik Zilani Basha

Shaik Zilani Basha

$3/hr
Virtual Assistant, customer care assosciate.
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
37 years old
Location:
Kurnool, Andhra Pradesh, India
Experience:
9 years
C U RR I C U L UM V I T A E S.ZILANI BASHA H.No:78/8-A-12-2-65, Vittal Nagar, New Krishna Nagar, Kurnool (A.P). Cell no: - - CAREER OBJECTIVE A challenging and creative career in progressive organization that will provide an opportunity to prove my analytical and management skills along with learning new technologies and an opportunity to be part of research and development of that organization. WORK EXPERIENCE  Having experience from (27/sep/2010) to (12/mar/2012) as “Relationship Manager” in “Bonanza portfolio Ltd.,”Kurnool. Responsibilities:  Team Leading, Communicating with customers and giving them advices for trading, Increasing branch turn over.  Having experience from (01/Jun/2012) to (31/Jul/2013) as “Assistant Professor” in “Dr.K.V.Subba Reddy Institute of Management.” Kurnool.  Having experience from (1/Oct/2013) to (31/Dec/2014) as“Counselor & T.P.A.Co-Ordinator” in “Vasan Eye Care Hospital.” Kurnool. Responsibilities:  Counseling the patients regarding their diagnosis, conducting surgeries and completing the given task.  Regarding T.P.A(Third party administrator) Applying to get approvals from T.P.A's and Documentation.  Working as Customer Care Associate in PKL limited from (12/01/2015) to (11/08/2019). Hyderabad.  Receiving calls from customers and booking service requests about home appliances products.  Co-ordinating with team members and sending them to customers place to solve issues.  Maintaining strong relationship with customers. EDUCATION QUALIFICATION Course Institution Board Year of Passing Percentage MBA (Marketing & Finance) SRM School of Management. SRM University 2010 77% B.B.M (Bachelor of Business Management) St.Joseph’s Degree College Sri Krishna Devaraya University (S.K.U), Andhra Pradesh 2008 68% Intermediate Bi.P.C Nalanda Junior College Board of Intermediate Education (A.P) 2005 53 % S.S.C. C.R.R.R.High School Board Of Secondary Education (A.P) 2003 74% AREAS OF INTEREST  Specialized in Marketing & Finance. COMPUTER SKILLS Operating Systems : Windows 07/10 / XP Packages Known : MS-Office, Tally 9.0. PROJECT DONE SUMMER PROJECT A major project titled “A Study on Brand Awareness of Tata-AIG Life Insurance Company Ltd in Kurnool” at the management level. MAIN PROJECT “A studyon hedging effectiveness in index future in Unicon investment solutions in chennai”. Done an analysis on the Non performing assets and its types and how they tend to affect the performance of a bank. STRENGTHS         Detail-oriented. Multitasking. Technical skills. Analytical skills. Leadership skills. Teamwork. Interpersonal skills. Effective communication. PERSONAL INFORMATION Name : S.ZilaniBasha Father’s Name : S.ShafeerAhammed Date of Birth : 8th June, 1988 Gender : Male Marital Status : Married Place : Hyderabad (S.ZILANI BASHA)
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