Shahina BR
w/o Mohammed Rafi Araga,agrahara thirthahalli 577414 Shimoga district Karnataka state
Personal information: Gender:Female marital status:married Dob:15/03/1982
Nationality:Indian--
Objective
Career Objective:
Seeking a Challenging and Responsible position at Entry Level to enhance my management skills.
Profile Summary
A multitalented and dynamic person having degree in computer application.
Expert in listening and resolving problems.
Expert in working pressure situations.
Proficient in delivering high quality result.
Personal Qualities:
Ability to work accurately and pay attention to details.
Capable of grasping new concepts quickly.
Accurate and precise in all projects and assignments
Analytical and problem solver.
My experience:
More than 8 year working experience in voice and non-voice based BPO supporting the customer.
Clear and Effective Communication. ...
Adaptability. ...
Empathy. ...
Patience. ...
Positive Attitude.Computer knowledge, the ability to browse the internet, ability to send and receive
emails, good typing speed
Call Center Customer Service Representative:
Responded to and handled customer complaints and inquiries in a timely manner.
Maintained a polite and professional telephone manner.
Developed personal organization and multitasking skills in a fast paced environment.
Academic Details
ATNCC college
Bcom, 76%, Pursuing
Work Experience
Rural shores business pvt ltd
process associate, Apr 2012 - till date
Skills
Proficient with Microsoft Word, Excel, and Powerpoint.
Diploma in information technology,Graphic designing,managing email administration
speaking different languages like Kannada,Hindi,English,Malayalam
Hobbies
listening to music,learning new things,cooking,watching movies
Declaration
I hereby declare that all the details furnished above are true to the best of my knowledge and
belief.
Date : 26th may 2020
Place : Thirthahalli
(Shahina BR )