Shahil

ABOUT ME Having 2 years of experience in Travel Agency Management skills, looking for opportunities to built my career that whould help me in achieving greater practical excellent in the travel industry, exceptional with hardworking nature along with good communication skills to explore the requirements & come up with innovation Solution WORK EXPERIENCE SHAHIL Date of birth: 16/08/1998 Nationality: Indian Gender: Male CONTACT  04/03/2021 – CURRENT – Deira, United Arab Emirates Travel booking agent Khost Mangal Travel And Tourism LLC Work as a Travel Booking Agent at KHOST MANGAL TAVEL from 2021 to Till. Maintain regular communication with customers prior to Departure to provide update travel information, including delayed departure and earlier flight availability. Responsible for collecting and recording deposits and final payments. Verify customer passports, visas and state issued ID and ensure proper identification for passage to foreign countries. DIGITAL SKILLS Near Traditional Market Frij Al Murar Deira, Dubai, 203/ 2nd floor Sabre / GDS (Galileo) / Travel Systems / Microsoft Office / Outlook / Zoom 0000 Deira, United Arab Emirates SKILL  -  (- IT literate and fully up-to-date with the latest technology and booking system. Excellent verbal and nonverbal communication skills. Instagram: https:// Proven expertise at networking and negotiating. www.instagram.com/ Ability to quickly assess the customer's need. samarsaif_01/?hl=en Whatsapp Messenger: - Maintaining a confident and professional demeanor at all times. LANGUAGE SKILLS MOTHER TONGUE(S): Hindi OTHER LANGUAGE(S): English Listening B1 Reading B1 Spoken production B1 Spoken interaction B2 Writing A1 Reading C1 Spoken production C1 Spoken interaction C1 Writing A1 Urdu Listening C1 EDUCATION AND TRAINING 04/01/2014 – 06/06/2015 – Naula Almora, Almora, India Matric Government Inter collage of Naula 16/02/2016 – 05/01/2017 – Delhi, India Intermediate Adarsh Senior Secondry School, Delhi RESPONSIBILITIES Organizing flights, travel insurance and accommodation. Using a booking system to secure holidays. Collecting and processing payments. Advising customers on travel arrangements, visas, inoculations, and passports. Postings tickets to client. Keeping clients promptly informed of any changes and offering suitable alternatives when appropriate. Handling complaints and refunds Maintaining the data of clients.