Shahani Cadungog

Shahani Cadungog Executive Assistant A virtual assistant who excels in managing diverse administrative tasks such as document creation, meticulous data entry, and various other administrative responsibilities. Specializes in offering personalized support to businesses, ensuring flexible and cost-effective solutions tailored to your specific needs. Contact Work Experienced Phone - Email- Address Camp 4, San Miguel, Tagum City Education Info Centrale Solutions Customer Service Representative Assist on customer's query regarding products and services. Provide solutions and options to clients complaints. Handled incoming and outgoing sales calls. Manage and update database/crm. Complete orders and refunds through Shopify. Six Eleven Global Services Sales Representative 2010 Bachelor of Science in Business Administration University of Mindanao Cold calling prospect clients using a given phone directory and arrange appointment with insurance agents. Answer incoming calls from prospect clients. Utilize scripts to provide information about services' benefits. Siblings Solutions Skills Inbox Management Calendar Management CRM Management Basic Graphic Design Basic Video Editing Customer Service Live Chat Lead Operator Identify errors on operators leads. Supervise the operator's customer service and making sure the needs are met in a manner that reflects positively on the company or business. Property Relief Network Appointment Setter Skip tracing prospect leads Qualifying buyers and seller. Shopping properties to new and existing buyers. Booked and managed appointments. Built database for past and current buyers and sellers. Miami Real Estate Trends Inside Sales Associate Identify and qualify leads through research and outreach. Make calls to introduce services and schedule appointments. Craft and send emails to nurture leads and maintain communication. Conduct virtual or phone-based demonstrations. Update and maintain CRM systems. Generate reports Worked with sales, marketing, and other departments. Assist with sales-related administrative tasks. Build and maintain strong customer relationships.. Kenyon Auto Cosmetics Phone Associate/Assistant Respond to customer enquiries and assist them with placing orders/services. Provide information regarding services and give quotations. Update customers regarding order status. Resolve issues and complaints. Respond to reviews and questions to social media platforms. Keep track of ordered services and booked appointments. Coordinate with technicians and clients to secure smooth flow of transaction databases. Creating and scheduling social media posts. Responding to reviews and questions on social media platforms. Radiant Realty LLC Transaction Coordinator/ISA Draft contracts to send to parties involve. Coordinate with parties involve such as Agents, Lenders, Attorneys, etc. Follow up documents required to be able to meet the closing date. Create and maintain listing on MLS. Prospecting and follow up clients on Follow Up Boss. All other admin tasks. Services I can do for you: Tools I’m familiar with: Administrative Support: Managing emails and correspondence. Scheduling appointments and meetings. Data entry and database management. Calendar management and scheduling. Customer Support: Handling customer inquiries and support tickets. Live chat support. Managing customer feedback and reviews. Trello Podio Gmail Google Drive Google calendar Google Workspace Dropbox GoHighLevel Follow Up Boss Digital Marketing Support: Social media posting updates & responding to comments Email marketing campaigns (creating newsletters, scheduling emails). Dotloop DocuSign Transaction Desk MLS databases Sales Support: Lead generation and qualification. CRM management. Following up with prospects and clients. Preparing sales presentations and proposals. Cloud CMA Slack Mailchimp Constant Contact Personal Assistance: Personal errands and tasks. Managing personal calendars and appointments. Researching products and services. Project Management: Coordinating with team members and stakeholders. Tracking project timelines and milestones. Zooms Canva Vulcan 7 REDX Mojo Phone Burner Ring Central Dialpad Content Creation and Editing: Proofreading and editing documents. Creating presentations and slideshows. Let’s collaborate now!