SHAHRIAR SHAHID
s _ s h ah i d _@ h o t m a i l . c o m
F A C E B O O K : /t h e s h a h s h a h i d
PHONE: (416) 432 - 1615 • E-MAIL:
TWITTER:
@ th e s h ah s h ah i d
•
OBJECTIVE
Dedicated to pursuing an opportunity that allows me to apply my sales, customer
service, technical copywriting and social media marketing skills to create brand
awareness and engage with clients.
SKILLS
✓ Licensed for Other Than Life insurance in Ontario, New Brunswick, Nova Scotia,
and Prince Edward Island.
✓ Thorough knowledge of all Windows & Mac Operating Systems platforms.
✓ High proficiency in Microsoft Office, including, Word, PowerPoint & Excel.
✓ Excellent communication skills.
✓ Passionate and driven to provide excellent customer service in any environment or
situation.
✓ Adept at transforming complex topics into innovative, engaging, and informative
news stories.
✓ Offering experience in social media content curation, editing and storytelling.
✓ Fluent in English, Bangla & Hindi, basic verbal understanding of Punjabi.
EXPERIENCE
SALES & CUSTOMER SERVICE
Desjardin General Insurance
Mississauga, ON
Internet Support Technician
Mar. 2018 ~ Apr. 2019
✓ Provided insurance support as a licensed Agent through various online channels.
✓ Responded to clients' inquiries on multiple social media platforms.
✓ Implemented Facebook Messenger training and support to other Technicians and
Agents.
Desjardin General Insurance
Mississauga, ON
Property & Casualty Insurance Agent
Nov. 2013 ~ Mar. 2018
✓ Achieved high sales in fast paced customer driven call centre environment.
Hospitality Management Consultants Ltd.
Dhaka, Bangladesh
Marketing & Business Development Executive
Jan. 2011 ~ Jun. 2013
✓ Created new business for an International Hospitality Firm.
✓ Leading role in company growth and expansion from local market to South Asia.
Shah Shahid’s Resume (cont.)............................................................................................................................................ Page 2
✓ Coordinated with sales team to enhance existing brand awareness.
✓ Created marketing strategies for the domestic market through social media and
other mediums.
Bell Mobility
Mississauga, ON
Customer Service Representative
Jul. 2007 ~ Dec. 2010
✓ Exceeded monthly quotas involving selling products and services based on
customers’ needs & wants.
✓ Resolved client’s queries in an inbound call-center environment.
EXPERIENCE
WRITING & SOCIAL MEDIA MANAGER
Writer & Social Media Marketer
Jan. 2012 ~ Current
✓ Successful creative writer, blogger, copywriter, podcaster and online content creator
in a variety of niches, such as entertainment, lifestyle and parenting.
✓ Specializes in Entertainment Journalism; reporting on news and industry events,
current and trending topics, movie reviews, previews and analysis.
✓ Successfully covered many Film Festivals, locally and internationally, such as
CanFilmFest, Hot Docs, and IFFSA.
✓ Experienced editor and proof-reader with 10 years of Wordpress, SEO, keyword
research, analytics and image editing.
✓ Expert at marketing, curating and promoting content through various social media
platforms such as Facebook, Twitter, Instagram, and Pinterest.
Blank Page Beatdown
Toronto, ON
Editor in Chief & Writer
Dec. 2010 ~ Current
✓ www.blankpagebeatdown.com
✓ Online blog featuring film, TV and pop culture news, reviews, editorials and articles.
✓ Successfully maintains social media presence and promotion of content on
Facebook, Twitter, Instagram and other social media platforms.
The Inquisitr
Remote
Entertainment Writer
Feb. 2019 ~ Apr. 2019
✓ www.inquisitr.com/author/shahshahid/
✓ Exceeded daily quota of deliverables of entertainment news, previews and editorials.
EDUCATION
Centennial College
Broadcasting & Film
Birchmount Park Collegiate Institute
Ontario Secondary School Diploma
Toronto, ON
2009
Toronto, ON
Sept. 1999 ~ Jun. 2004
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