Shae Smith

Shae Smith Atlanta Georgia | - |- Accomplished Product Leader with a strong engineering foundation and a proven track record in driving product innovation and execution in fast-paced, early-stage startups and beyond. Experienced Product Manager with a strong engineering background, skilled in driving product innovation and execution in dynamic environments. Proven track record of leading cross-functional teams to deliver products that meet user needs and business objectives. Successfully implemented Agile methodologies, enhancing team efficiency and product delivery. Aims to leverage technical expertise and leadership skills to achieve product success from concept to launch. Experience GoTo Foods Jan 2025 - May 2025 Technical Product Manager - Consultant Atlanta, GA • Managed the platform team's JIRA backlog across 7 national brands, enhancing project tracking and prioritization • Maintained accurate and clear API and platform documentation in Confluence, improving team accessibility to critical information • Led and contributed to weekly Agile meetings, enhancing team alignment and project progress through effective participation in stand-ups, retrospectives, and grooming sessions • Led engineering initiatives like implementing a new API version strategy that enabled continuous deployment to production without disrupting live traffic and leveraged Istio traffic routing. • Drove the implementation of an import/export automation tool for menu content in the POS management system to Contentful (CMS), streamlining content updates and reducing manual errors. Yomi Jan 2024 - Present Product Manager Consultant Remote • Spearheaded an innovative healthcare technology startup, utilizing Agile methodologies to build a practice management platform for private medical practices • Owned and led the delivery of feature builds. Features include integration of wearable device metrics, new administration capabilities, patient-centered health metric dashboards, and SSO Authentication. • Translated Figma design files into JIRA tickets for developers, streamlining the development process and ensuring accurate ​ implementation of design specifications • Introduced and executed on a Kanban project management system that led to faster delivery and stronger communication between team members. IHG Jan 2024 - Jul 2024 Technical Lead Consultant Atlanta, GA & Remote • Led the development and integration of a new GraphQL API layer within the IHG architecture, aligning product features with business goals and improving performance by 20% • Achieved a 100% on-time delivery rate for all projects led, ensuring client satisfaction and maintaining project timelines through effective budget management and agile methodology • Established automated health checks and implemented robust error-handling mechanisms, reducing system downtime by 10% and improving reliability. • Collaborated with cross-functional teams, including engineering and QA, to ensure seamless deployment of features, resulting in a 15% reduction in post-deployment issues and enhancing user experience Climb Credit Jan 2023 - May 2023 Lead Engineer Remote • Guided product development by defining technical requirements and aligning them with business goals, fostering a data-driven decision-making process. • Led agile sprint planning sessions, ensuring clear sprint goals and timely delivery of high-quality features. • Enhanced product features through continuous iteration, improving key metrics like loan repayment. Lantern Jun 2019 - Jan 2023 Technical Lead & Product Lead Remote • Founding engineer who built the original Lantern platform and supported its growth and maintenance • Created and planned product roadmaps, executed timely delivery of features, and measured product performance using Google Analytics and Amplitude, leading to improved feature adoption and user satisfaction • Created and managed the production of a React design system • Led the effort to achieve SOC 2 compliance which allowed us to develop partnerships with companies like State Farm. • Led, planned, and executed a migration from PHP to Node and from Heroku to AWS • Managed a team of 3 engineers remotely across different regions, utilizing stakeholder engagement strategies to enhance team collaboration and productivity Teachers Pay Teachers Jul 2018 - Jun 2019 Software Engineer New York, NY • Collaborated with a team of full-stack engineers to enhance and maintain search features on the Teachers Pay Teachers platform using Agile methodologies, resulting in improved search accuracy and user satisfaction • Developed and maintained new features using React and Elixir, which improved user experience and increased platform functionality, leading to higher user engagement DoSomething.org Oct 2014 - Jul 2018 Senior Software Engineer New York, NY • Led the development of a service for collecting, reviewing, and serving user-generated content, improving content management efficiency across our system • Managed the maintenance of our core user identity service, ensuring consistent user experience and system reliability • Managed Fall, Spring, and Summer engineering interns, fostering professional growth and contributing to team productivity • Planned new projects by managing scopes, timelines, and requirements, ensuring projects were delivered on time and met quality standards • Instituted standard practices for cross-team collaboration and communication, enhancing workflow and reducing project delays • Maintained comprehensive documentation for all developed projects and recorded team decisions to ensure clear communication with other affected teams, enhancing cross-team collaboration Martha Stewart Living Omnimedia Dec 2013 - Oct 2014 Frontend Developer New York, NY • Worked as a frontend developer on an agile team building and maintaining new features on marthastewart.com using Drupal 6 & 7. • Created successful websites that met requirements for objectives such as load speed and design. • Improved and designed new layouts to achieve usability and performance objectives. • Maintained strong education in the latest technologies, software, and hardware products for use in various projects. Education and Training Smith College May 2008 B.A, Computer Science