Shady Kandeel

Senior Technical Support Engineer, Asset Technology Group (2/2014 – Present)
Details:

• Software Developing.
• Install, configure and maintain database/web/application servers on windows/Linux/Solaris.
• Install high availability solution.
• Works with end users to identify and clarify business requirements.
• Participates in team meetings and identifies ideas for improvements.
• Review application SQLs to improve performance.
• Create backup and recovery scenarios.
• Direct hands on experience with: Apache server, Oracle Portal, Linux, Solaris and Windows.
• Developing web pages [Java Script, JSP and .Net].
• Develop tools for migrating between software.
• Familiarity with relevant network protocols (TCP/IP, FTP and LDAP)
• Write reports, business correspondences, and procedural manuals.
• Trouble shooting to fix issues.