I am a virtual assistant and customer service professional with over 13 years of experience providing phone, email, and live chat support. I have worked with companies such as Smart Books Accounting, Accommodating Health Care Services, Wrightway Transportation LLC, and Midway Sports, supporting administrative operations, customer inquiries, scheduling, data entry, recruitment assistance, and report preparation. I have experience managing calendars, handling inbound and outbound calls, processing Shopify orders, maintaining records, and coordinating healthcare-related transportation services. I am also a Registered Nurse, bringing strong communication, problem-solving, and attention to detail to every role.