Seyed Farshad

PERSONAL DETAILS Seyed Farshad 34/20, Kachcheri Road, Matale. T: - E:-AREAS OF EXPERTISE Requirement Gathering Gap Analysis Seyed Farshad IT Business Analyst and Test Engineer PERSONAL SUMMARY A result-driven IT Business Analyst with over eleven years of technical experience in the IT sector. I am an analytical thinker who can come up with innovative business solutions to meet a company’s strategic, tactical, and operational requirements. CAREER HISTORY 101 Digital Pvt. Ltd. (Singapore) – Remote BUSINESS ANALYST AND TEST ENGINEER Feb 2022 – To Date User Story Creation Domain & Project: Banking, Supply Chain Management Stakeholder Duties: • Perform roles and responsibilities as a Business Analyst, Scrum Master, and Team Lead in Agile projects (Scrum). • Engage with business stakeholders, system vendors, and outsourcing partners to ensure good collaboration and productive relationships. • Liaised with product owners, in gathering requirements, identifying gaps, and proposing solutions. • Prepared business requirements documentation such as User Stories, API Documents, Solution Design Documents, and UML Diagrams. • Created detailed test cases & test plans in TestRail for system testing. • Executed API and manual testing on deployed new features in various environments. • Created reports, and documented bugs for fixing. • Managed the required deliverables within time and budget constraints. • Conduct system Integration Testing (SIT) and user acceptance testing (UAT). • Organized the system deployments and ensured the deployment standards. • Presented project progress through compelling demonstrations. Management Scrum Master Leading Teams Documentation System Testing Defect Tracking Test Case Creation Presentation PERSONAL SKILLS Natural leader Solution Oriented Detail Oriented Building Relationship Care Systems South Asia Pvt. Ltd. BUSINESS ANALYST AND SCRUM MASTER Decision-Making Domain & Project: Workforce Management Perseverance Duties: • Created user stories based on business and systems requirements, with validation and acceptance criteria. • Gathered and analyzed business requirements for various projects and provided alternate solutions when necessary. • Effectively collaborated across all teams and communicated software release results. • Identified potential process improvements that may require system enhancements. • Provided verification support during monthly production releases. • Create test scenarios and analyze program results to ensure requirements are met. • Conducted UAT to ensure accurate user-accepted deployment to meet the needs of the business. • Conducted scrum meetings as well as analysis and design meetings. • Tracked project activities against the detailed project plans and updated plans as needed. PROFESSIONAL SKILLS Agile Software Development JIRA Postman (API testing) Test Link / TestRail Microsoft Office Products Google Cloud Platform API documentation(Swagger) SQL Server MySQL JAVA / PHP / JavaScript HTML / CSS UML Wire Frames UAT Nov 2017 – Jan 2022 Care Systems South Asia Pvt. Ltd. BUSINESS ANALYST and QA Jan 2015 – Nov 2017 Duties: • Designed and executed test plans and regression plans for the system. • Detected software failures and documented the bugs for future fixes. • Maintain standards for reliability and performance of production. • Collaborated with the development team to improve existing products. • Monitored risk management procedures and reported recurring issues to management and product development. • Provide training and support to the quality assurance team on systems. REFERENCE • • Designed use case diagrams and crafted user stories based on business and systems requirements. Produced wireframe diagrams and end GUIs. Care Systems South Asia Pvt. Ltd. QA and SYSTEM SUPPORT ASSOCIATE Dec 2013 – Jan 2015 Duties: • Troubleshoot and resolve system-related issues that were raised by clients. • Ensured the agreed service commitments were met (SLA) • Provided and created application instructions for users. • Participate in application planning meetings • Conducted staff training and awareness sessions. Esoft Pvt. Ltd. Lecturer Nov 2011 – Nov 2013 Duties: • Prepared and delivered lectures, tutorials, workshops, and seminars for undergraduates. • Collaborated with colleagues to improve teaching methods and expand the knowledge base. • prepared and graded assignments, tests, and exams. • Participated in training opportunities and initiatives at the institution. TESCO UK Team Leader for Inventory Control Jan 2008 – Oct 2011 Duties: • Guided the team members to deliver efficient customer service. • Managed store merchandising according to the plan and inventory control. • Tracked records of the products and ensured service delivery targets. ACADEMIC QUALIFICATIONS Srilanka Institute of Information Technology BSc Information Technology (Hons). 2002 - 2007 University of Westminster, London MSc in Computer Networks and Communications 2007 - 2009