Sevval Burcin Narcin
02/02/1997 | Milan, Italy | - / - |-| LinkedIn
WORK EXPERIENCE
The Level Group / E-commerce
Milan, Italy
Jun 2024 - Dec 2024
E-commerce Specialist Intern
Streamlined the management of Dolce&Gabbana's online catalog by efficiently uploading and optimizing over 1,500
product data, and descriptions resulting in a 40% improvement in site navigation speed and user engagement metrics.
Optimized the categorization and ranking process for over 2,000 products by implementing advanced filters, pricing
strategies, and SEO data, which significantly improved the customer navigation experience and boosted conversion
rates by 18%.
Collaborated with cross-functional teams to analyze business performance data and execute strategic improvements,
leading to a 15% reduction in bounce rates and an uplift of €250K in monthly sales through targeted brand request
fulfillment.
Yapı Kredi Technology / ICT & Banking
Istanbul, Turkey
Nov 2020 - Aug 2021
Org. Development & Performance Mng. Assistant
Streamlined the promotion and replacement processes within the digital database, achieving a 30% reduction in
processing time for personnel updates and contributing to a more agile response to organizational needs.
Analyzed daily turnover rates through comprehensive personnel charts, identifying key factors that led to employee
attrition; implemented targeted retention strategies that decreased turnover by 15% over six months.
Coordinated onboarding activities and conducted 20+ interviews, enhancing new hire integration and satisfaction
scores by 20%, while producing detailed reports informing senior management decisions on staffing improvements.
Sisecam Turkiye / Manufacturing
Istanbul, Turkey
Dec 2019 - Feb 2020
Talent Acquisition Intern
Developed and executed a streamlined job offer publishing process across 5 major career websites, resulting in a 40%
increase in candidate applications within the first month.
Analyzed and screened over 300 CVs, improving candidate quality by implementing targeted assessment strategies
that reduced time-to-hire by 30%.
Coordinated and conducted interviews for a diverse talent pool of over 50 candidates, providing actionable insights to
hiring managers that led to a 25% enhancement in selection accuracy.
Mercedes-Benz Turkiye
Istanbul, Turkey
Jul 2019 - Sep 2019
Corporate Communications Intern
Coordinated the daily distribution of company bulletins, enhancing internal communication efficiency by 40% and
ensuring timely updates for over 500 employees across departments.
Developed and executed a weekly advertising campaign strategy for online and billboard ads, resulting in a 30%
increase in brand visibility and engagement metrics across multiple platforms.
Streamlined the scheduling of executive visit programs and crafted scripted speeches, contributing to a 25% reduction
in preparation time while improving audience engagement ratings by 15%.
EDUCATION
Politecnico di Milano
MSc. Management Engineering - Digital Business Innovation
Milan, Italy
Graduation Date: Dec 2023
Istanbul Technical University
BSc. Management Engineering
Istanbul, Turkey
Graduation Date: Jun 2020
Vives University Collage - KU Leuven
Erasmus+ Exchange Program
Kortrijk, Belgium
Graduation Date: Jun 2018
PROJECT EXPERIENCE
Politecnico di Milano & Randstad
Milan, Italy
Digitalization of HR Processes for Gen Z
Introduced a transformative business model with the implementation of digital tools for the recruitment process of
Randstad, based on extensive research on industry data, improving the completion rate by 30% and attraction rate by
60%.
Conducted feasibility study for the application of digital tools with relevant qualitative and quantitative KPIs for 3
beneficiary groups: Randstad, their corporate partners, and candidates, estimated €5K revenue increase per employee.
Vives University Collage
Kortrijk, Belgium
E-commerce Website Design
Built an online sports brand on Shop Factory that provides 300+ different products for 10+ sports brands, serving in
20+ product categories, inserted product data, attribute filters, defined prices by competitor analysis, and arranged
shipping methods on 5 different continents.
Designed and filmed advertisement videos, defined promotions, upselling, and cross-selling conditions, and analyzed
the project with financial and non-financial indicators.
VOLUNTARY EXPERIENCE
EF Education First
Istanbul, Turkey
Sales Campus Brand Ambassador
Sep 2016 - Feb 2017
Conducted outreach via phone and email to promote language courses abroad, resulting in a 15% increase in student
inquiries
Distributed 300+ brochures on campus, contributing to a 20% boost in program visibility and interest in the university
campus.
Provided personalized, one-on-one advisory sessions to 30+ prospective candidates, leading to a 10% conversion rate
into program sign-ups.
ADDITIONAL SKILLS
Languages: English (C2 - Advanced), Italian (B2 - Intermediate), Turkish (Native)
Computer: Microsoft Office, Salesforce, Contentful, JIRA, SPSS, Matlab, Shop Factory, Subtitle Workshop
Other: Team Management, Leadership, Problem-Solving, Business Analysis, Communication, Decision Making
