Seun Esther

AE ADEYEMI OLUWASEUN ESTHER --Lagos PROFESSIONAL SUMMARY Knowledgeable and skilled Supervisor establishes and enforces policies to keep team members on-task and efficient. Quick learner confident with information management systems. Offering excellent schedule management, report writing and communication skills honed over clerical career. I understand the level of integrity, professionalism, team work, communication and commitment required for a long term success in any career. SKILLS CAREER AND PERSONAL SKILLS Good interpersonal and communication skills. Hardworking, honest, innovative and disciplined with high level of integrity. High imputative ability for good leadership and supervision. Creative, strategic, detailed, computer literate and intelligent Coordinate schedules mind. Workflow optimization Operations management Administrative management Verbal communication Public speaking Task prioritization Multitasking Networking EXPERIENCE Admin. Officer, NEWAGE SCIENTIFIC INSTRUMENTS, Jul 2018 ‐ Jan 1900, EGBEDA, Lagos Nigeria Improved office policies and enforced rules to meet administrative objectives. Trained employees in company procedures and standards. Managed communication between internal team clients and stakeholders. Coordinated files, checked timecards and processed payroll. Received and distributed mail, maintained electronic records and reordered and restocked supplies to facilitate office operations. Planned special events, set up meetings and arranged conference logistics for staff. Handled phone calls, digital communications and shipment logistics. Arranged travel accommodations for out-of-town conferences and client meetings. Entered data manually and scanned documents to maintain databases. Supported talent acquisition through implementation of online job applications, pre-employment testing and screening processes. Developed and optimized schedules to cover expected workloads. Resolved customer complaints and answered policy and procedure-related questions. Reconciled budgetary issues with consistent audits and document reviews. Addressed employee relations issues in collaboration with HR personnel and recommended solutions. Admin.Officer, Mayesty International School, Sep 2015 ‐ Jun 2018 Manage office supplies stock and place orders Prepare regular reports on expenses and office budgets Maintain and update company databases Organize a filing system for important and confidential company documents Answer queries by employees and clients Maintain a company calendar and schedule appointments Book meeting rooms as required Distribute and store correspondence such as letters, emails and packages Prepare reports and presentations with statistical data, as assigned Arrange travel and accommodations Schedule in-house and external events Customer Service Officer, Riggs Ventures, Jan 2014 ‐ May 2015, Lagos Attracts potential customers by answering product and service questions and Suggesting information about other products and services Opens customer accounts by recording account information Maintains customer records by updating account information Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies SECRETARIAT, Administrative Support, Abeokuta South Local Government, Nov 2012 ‐ Oct 2013 Assisting with all aspects of administrative management, directory maintenance, logistics, equipment and storage Managing inventory of assets and supplies, sourcing for suppliers (vendors) and submitting invoices Scheduling and coordinating meetings, interviews, events and other similar activities Sending out and receiving mail and packages Managing documents and files Sending and receiving documents for the company Answering the phone Assisting in various daily operations Operating a range of office machines such as photocopiers and computers Managing mailing or distribution lists as needed Editorial Assistant, Lagos Television State, LTV, Aug 2011 ‐ Oct 2011 Provided back up support to other departments which were highly admired by the General Manager Collaborated with other departments of the company to centralize the customer database for easy retrieval of information Introduced a user friendly electronic filing system which reduce file retrieval by 30%. EDUCATION Health and Social Care Course certification, Healthcare Alpha Academy Sep 2022 Bachelor of Science, Mass Communication and Media Technology Lead-city University ‐ Ibadan, oyo state, Nigeria Dec 2012 CERTIFICATIONS Corporate Etiqeutte and leadership LANGUAGES English, Fluent REFERENCES REFEREESAvailable on request INTERESTS HOBBIES , Reading, Listening to music and meeting people with diverse interest, taking care of elderly and children.