Seriki Sofiyat

Seriki Sofiyat

Virtual Assistant, Administrative Assistant, Customer Support, Appointment setter, Project Manager
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Abuja, Federal Capital Territory, Nigeria
Experience:
3 years
SOFIYAT BOLANLE SERIKI Abuja, Nigeria--LinkedIn PROFESSIONAL SUMMARY A trained virtual assistant with over 5 years of experience in education and administration background presently transitioning to virtual assistant roles having acquired different trainings and certifications in virtual administration. Skilled at utilizing various CRM tools for project management, appointment-setting, lead generation, communication, etc. Experienced in managing calendars, scheduling and coordinating meetings, and proficient in handling diverse administrative tasks. Proven ability to combine organizational skills with a proactive approach to achieve operational excellence and support business objectives. I ensure excellent communication abilities and a commitment to delivering high-quality results in dynamic environments. SKILLS • Administrative Support • Organizational Skill • Software skills- Ms. Office, Ms. Team, Ms. Meet, Google Suites, and Zoom. • CRM tools like Asana, Trello, Slack, Freshdesk, HubSpot, Monday.com, Clockify, Pick Time, Calendly, Booking.com, etc. • • • • • • • Classroom Management Technical Skill Teaching Troubleshooting Effective Communication Time Management Customer Service WORK EXPERIENCE 03/2022 to 06/2024 CAREER BREAK FOR FULL-TIME PARENTING Took courses on: • AI Career Essentials (ALX). • Professional Diploma in Customer Relationship Management CRM (Udemy). • Project Management (Udemy). • Technical Support, Virtual Assistant, Lead Generation, Appointment Setting, Customer Service Representation, Project Management, Airbnb, Telemarketing and their tools (Digital Witch IT Support Training). 06/2021 to 02/2022 ADMINISTRATIVE ASSISTANT Daaru-t-Tanzeel International • Maintained databases and oversaw the collation of the academic progress of students. • Prepared, organized, and stored information both electronic and physical. • Drafted and typed letters, reports, newsletters, school calendars, timetables, and minutes of meetings. • Collated and distributed mail; prepared communications, such as memos, reports, emails, invoices, and other correspondences. • Ordered resources, educational materials, and paid invoices. • Received visitors, and answered phone calls and questions from parents and those seeking inquiries. • Ensured teaching and non-teaching staff collaborated towards achieving the institute’s goal. 01/2018 to 03/2021 CLASSROOM TEACHER Moyashau International Model School • Prepared and implemented lesson plans covering required course topics. • Supervised and invigilated the students during the examination. • Engaged in professional growth through workshops and collaborative curriculum development to meet student needs and educational standards. • Organized and coordinated tutorials and learning plans for students who needed extra assistance. • Planned, coordinated, and directed an assigned school’s activities, and programs. • Typed documents, examination questions, newsletters, school calendars, timetables, and minutes of meetings. 04/2016 to 03/2017 CLASSROOM TEACHER (NYSC) Taaleem Model Academy • Developed and implemented lesson plans and ensured adequate use of teaching aids. • Monitored and evaluated students’ progress, kept up-to-date students’ records, and ensured effective and efficient deployment of classroom support. • Authored and submitted weekly and monthly reports stating observations, problems encountered, and possible solutions. • Organized and coordinated tutorials and learning plans for students who needed extra assistance. EDUCATION 12/2010 to 12/2015 BACHELOR OF TECHNOLOGY: AGRICULTURAL SCIENCE Federal University of Technology, Minna-Niger State. TRAINING AND CERTIFICATIONS ALX • • AI Career Essential Virtual Assistant UDEMY • Professional Diploma in Customer Relationship Management • Project Management DIGITAL WITCH SUPPORT COMMUNITY • On Demand IT Skills OTHER TRAINING • Canva Graphics, Social Media tools usage, and automation • Federal Road Safety Corps, NYSC Road Safety Club • Entrepreneurship and Business Management Skills • Skills Development and Empowerment Training
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