Sergio Rivera Rocha

Sergio Rivera Rocha 121 Abel Alarcón St. Temporal Cochabamba, Bolivia June, The 3rd, 1990 --DIGITAL MARKETING | GRAPHIC DESIGN | SOCIAL MEDIA MANAGEMENT Personal Profile Young proactive, assertive, open-minded and responsible man with years of experience working with Digital Marketing, Graphic Design and Customer Service, with effective resources and methods, along with good team spirit work. Key skills and achievements • Fluent English and Spanish, being Spanish my first language, with excellent Grammar knowledge and good technical vocabulary level for finances and business, developed during 6 years working for a Swedish NGO and as Spanish/English teacher. • Patience, dynamism and assertiveness as a teacher and a trainer, having provided good performance when teaching English as well as Spanish to native English and Korean speakers, with experience in different Teaching methods. • Efficient and creative management of social networks and different tools, such as Adobe software, for Digital Marketing purposes and customer service. • Excellent grammar and spelling both in Spanish and English, with excellent writing quality for any required content. • Open-minded, always willing to learn new things and apply them, great working with teams or leading them (leader spirit, not bossy personality). • Good skills and knowledge when using different types of software. Familiar with the Microsoft Office package, as well as editing programs for video, photo and audio such as Adobe and others. Fast learner, and excellent at teaching what is learnt. Language Formation- Beginner to Upper-Intermediate English Course Británico Boliviano de Cultura 2007 English Excellence Course for Advanced English Británico Boliviano de Cultura Employment History From 2014 to present Customer Service Agent VIVA Customer Care and Support provider at Telecommunications Company VIVA, providing support through Digital Media (Facebook Page, Twitter, Website and Email) using Customer Service resources such as Zendesk. From 2012 to present Digital Marketing entrepreneur G! Marketing Social Media Manager and Digital Marketer with 5 years of experience, and with a recent personal business started with the name G! Marketing. Graphic Design and Video Editing are also skills applied to this job. 2012 to present English-Spanish interpreter Personal business Translation and interpreting services, having translated financial forms, audit reports and other documents which require use of formal and technical English. Likewise, interpreting services involved meetings, conferences and similar events where simultaneous or continuous interpreting have been provided- Spanish Teacher Más que un Idioma Spanish Teacher for native English and Korean speakers, using the Natural Approach with individual classes. 2009 – 2016 English-Spanish Interpreter / Project Assistant FUB-Ljusdal As an interpreter: Translation and both continuous and simultaneous interpreting for an aid project for people with intellectual disabilities implemented by the Swedish NGO “FUB-Ljusdal”. As a project assistant: Co-manager of the aid project, developing and implementing training strategies, leading workshops and assessing them. Coach for different training groups in different subjects concerning the project and intellectual disability. Education 2015 to Present Digital Marketing Online courses taken at Online Universities such as Udemy, Next U and local courses in Bolivia to strengthen knowledge and skills. Current Communication - Bachelor Degree Student Universidad Mayor de San Simón. 2007 High School Graduated Leonardo Da Vinci References All references are Spanish-speakers only, except for Bo Hed and Ulla Trøjmer Gary Zubieta Manager VIVA- Jesus Baptisa DJ Lino Digital Marketing Client- Carla Zubieta “El Bosque” Café Digital Marketing Client- Mariana Cáceres Sagarnaga Principal Británico Boliviano de Cultura- -- Diego Peñafiel Zambrana Principal Más que un Idioma- Bo Hed Former Project Leader FUB-Ljusdal -- Ulla Trøjmer Vice-Chairman Danks Handicap Forbund --