Sergio Quintero

Sergio Quintero Project Manager- Professional Summary Results-oriented Project Manager with over 6 years of experience in insurance claims management, business development, and strategic operations. Proven expertise in leading cross-functional teams, streamlining processes, and achieving measurable results in highpressure environments. Fluent in English and Spanish, with a strong track record in clientfocused project execution and operational optimization. Work Experience EPEX Present Project Manager - StrategicBusiness Developer - Led the establishment of a new agency's operations, aligning resources with strategic objectives and ensuring budget compliance. - Developed and executed sales strategies to drive revenue growth and client acquisition. - Enhanced operational processes to deliver premium, 24/7 services, improving efficiency and customer satisfaction. - Fostered collaboration across teams to implement the company’s strategic plan and monitor key performance indicators. Marathon Xpress- Project Manager, Insurance and Claims Operations - Executed process improvement initiatives that reduced unresolved claims from 71% to 11%, ensuring compliance with company timelines and budgets. - Organized and managed cross-functional teams to consolidate 33 trucks and 67 drivers under a single insurance provider, improving efficiency and negotiation power. - Developed and maintained communication protocols with internal and external stakeholders to resolve claims within a $5K deductible limit. Medtronic- Executive Assistant - Managed executive calendars for board members and coordinated high-profile interviews for roles exceeding $170K annual salary. - Organized travel arrangements (flights, hotels, car rentals) for executives and candidates. Skills Hard Skills Business Development / HubSpot / Investing / Asset Allocation / Calendar & Schedule / Optimization / Customer Service Management / Sales Strategy / Process Improvement Soft Skills Strategic Negotiation / Persuasion & Communication / Multitasking & Time Management / Client Relationship Management / Problem-Solving / Adaptability / Leadership Education 2019 Administration in Logistics & Production Universidad del Rosario 2022 Negotiation & Persuation Skills - On-line University of Michigan 2024 Project Management Google Languages Spanish - Native English - C1