SERGIO DANIEL
BACIGALUPO
Sergio
Bacigalupo
CONTACT
Email:-Phone:
-
PERSONAL INFORMATION
Citizenship
I’m Italian Argentinian
Birthdate:
01/03/1974
PROFESSIONAL PROFILE
As an adept Senior Project Manager and former Delivery Manager, my expertise lies in steering complex tech
projects to success. Overseeing initiatives within the realms of AI, E-commerce, Healthcare, Finance & Banking,
Social Media, Marketing, Crypto, Mobile Apps, Oil&Gas, Retail and more.
My focus has been on cultivating and expanding client relationships. Our team's growth, from 15 to 42, under my
leadership at Svitla Systems, is a testament to my collaborative spirit and my dedication to fostering team
development.
With a strategic approach to project management and new business development, like in A&W Energy I thrive on
navigating international markets and ensuring the delivery of high-quality solutions aligned with client goals. My
competencies in technical project management and customer relations drive my mission to deliver innovation
and excellence in every endeavor. As consultant, my role encompasses guiding projects from ideation to fruition
across multiple industries and countries.
WORK EXPERIENCE
LANGUAGE
Consultant
Senior Project Manager | July 2019 - Present
I am fulfilling the role in clients located in the US, England, Spain and Italy
Managing remote teams in these countries in addition to development teams in Argentina, Mexico, India
Projects on: Crypto/Smart Contracts, Mobile Apps, IA and Machine Learning, E-Commerce, Oil & Gas
Spanish: Native
English: Full Proficiency
(C2)
Italian: Basic (B1)
SKILLS
Business developer
Search for
opportunities
Analytical and strategic
thinking.
Political management
of the relationship
between customers and
the company.
Entrepreneurship
Social skills.
Leadership.
Problem Management
and Conflict resolution.
Adaptability and
flexibility.
Negotiation.
Main Task
Planning, leadership and projects coordination
Drafting and/or validation of requirements and technical specifications of projects (RFPs)
Determine the technical and economic feasibility.
Interlocutor with suppliers, customers and technical areas involved.
Control and validate compliance with agreed functionalities.
Guarantee the planning, budget and quality of each project.
Implementation, deployment and monitoring of projects and products.
Svitla
Delivery Manager Latin-America | July 2022 – September 2023
Responsible of projects and resources assigned and follow up of each project for a total of 24 clients in Latin
America, Canada, US and Europe.
Projects on: E-commerce, Finance, Health Care, E-Learning, Social Media.
Find and develop new business opportunities to offer services and products to the clients.
Hire new resources for each client according technical requirements and budget.
Management of relationship between customers, resources and Svitla.
Follow up of each project (24 total).
Leadership of a total team of 48 people (Developers, QA, HR, etc.) remote in Latam and Europe
Achievement: Increase our team from 15 members to 48 and increase our income in 112%
A&W Energy (Buenos Aires/Neuquén - Argentina) - https://aw.energy/
Business Development Director of Argentine| October 2015 – July 2019
My role in the organization was to establish and start operations in Argentina, to lead the development and
expansion of the different kind of businesses in the country, through commercial and strategic relationship with
all those involved in both the business area and the national and provincial government.
The biggest achievement was the soft landing of the investment group in Argentina, through the following
companies and positions:
DFW Heavy Duty Vicepresident of Argentine Operations | March 2018 – July 2019, General Manager | July
2016 – March 2018
A&W Energy (ex DFW Heavy Duty Parts) is an American company dedicated to the commercialization
of services and manufacture of spare parts and components for the oil industry (fracking), leader in
KNOWLEDGE
OS: Windows, Linux, iOS
Programming: C/C++,
C# , Phyton
Pert: Ms Project, Trello,
ClickUp, Monday, Jira
DB: SQL, Oracle,
MySQL, PL/SQL.
TRAINING
PMO.
Product Owner PSPO 1
Scrum Certification
Scrum Master PSPO 1
Scrum Certification.
ITIL V3.
Implementation of Agile
Methodologies in
development
processes.
Requirements
Engineering.
Administering Quality
Assurance Software.
Conflict Resolution.
Team Management
USA.
Servicios Petroleros Dorados SRL (Purchased by A&W Energy) CEO (Chief Executive Officer) |
December 2015 – July 2019
Company of engineering, procurement, construction and custom services to clients in the oil, gas,
chemical, petrochemical, power generation and refining industries.
Rodeado de Paloma President | February 2018 – April 2019
Company associated with A&W Energy for the development of tourism, livestock and exploitation
activities of hunting and fishing lodges in Córdoba and Neuquén.
Buenos Aires City Government
Software Testing Manager | August 2013 – October 2015
Responsible for comprehensive testing of all applications used in GCBA, whether developed by the same
Systems Agency or by external suppliers (Nationals or Foreigners),
Planning (together with the Product Leader) of all the testing instances to be carried out
Technical planning of the types of tests to be carried out, integrating different agencies and suppliers.
Coordination of all projects together with the Information Systems Agency and the agencies involved in the
application.
Collaborate with QA by providing knowledge and changes in methodologies and processes.
IBM
Quality Assurance Professional Associate |August 2011 - May 2014
Responsible for quality management in a total of 14 US customers, from US, Canada and Europe, of which 4
are Top customers of the company.
Obtain for each client the Quality metrics that must be visualized to carry out an exhaustive control of the
projects and services.
Before the stakeholders of each client manage the exceptions observed in the metrics, put together the
following actions: 1) Contingency Plans, 2) Root Cause Analysis, 3) Improvement Plans, 4) Management
before clients and account executives these plans, 5) Make presentations indicating progress and results of
the projects, implementations or consultancies carried out.
Analyze, detect and make improvements to optimize processes, improve indicators and achieve the quality
objectives agreed and agreed..
Grupo Hasar – Hasar Sistemas
QA Manager | July 2006 - August 2011
Responsible for the QC area (Testing) analyzing all the company's projects
Provide QA services to companies such as Coca Cola, Frávega, Andina, Femsa, among others.
Integrate processes and policies among all the Group's international subsidiaries (Chile, Brazil, Paraguay,
Peru and Mexico, US).
Reach agreements with customers of the work methodology.
Execution of internal audits. Monitoring of processes, reporting progress and control of corrective actions.
Responsible for compliance with ISO-.
Generate improvements in the procedures based on the analysis of the KPIs, making recommendations to
the Management to apply improvements in the procedures of the core processes of the company.
Managing a team of 12 people
Project Manager | Projects for Mobile OS (iOS, Android, Windows Mobile) and desktop
Analysis and survey of requirements and projects: schedule and deliverables.
Presentations for the commercial area.
Planning, implementation and monitoring of processes.
Customer training.
A.L. Computación y Sistemas S.A. / Tigre City Government
Project Leader/Funtional Analyst | August 2002 - June 2006
M@JOR control and management software development company (ERP for Management of Municipalities
and State Organisms).
Survey of the needs of the users and dimensioning of the projects.
Global testing of systems and document user manuals.
Demos to clients of the different applications developed.
Training about the Software developed by the company.
SchlumbergerSema
Technical Functional Analyst | December 1997 - May 2002
Responsible for providing services of various companies and implementing new technologies.
Survey of the specific needs of users and assembly of technical specifications.
Analysis, design and monitoring of projects.
EDUCATION
Specialization in Management | Universidad Austral|-
Computer Science | Universidad John F. Kennedy|-
High School | Escuela de Educación Media Nº 7 Luis Piedrabuena.
