Sergey Evans
Senior Product / Program Manager (Certified PO / SM, SAFe 5.0) /- / skype: mpg3200 /- / Kyiv / LinkedIn
I am most effective working in outcome and OKR driven environments building SaaS
products from 0 - 1 or 1 - N without supervision that require developing a product vision,
roadmap, team formation, stakeholder collaboration and manage delivery. Over 10 years
of experience as IT PM. Fluent English - lived 10 years in the US.
Key Skills:
- Planning: product vision, roadmaps, OKRs, KPIs, feature prioritization, story mapping, release plans.
- Customer discovery / validation: qualitative and quantitative research, JBTD.
- Project Methodologies: Scrum, Kanban, SAFe, LeSS, Spotify, TDD/BDD.
- Business Analysis: PRD/FRD, user-stories+AC/DoD, epics, risk analysis, UML, BPMN, etc
- Data Analytics: A/B testing, hypothesis testing, SQL.
- Team management: (38 FTE) onsite / distributed / remote; coaching leadership style; conflict
resolution, crisis management and coaching. Other: Hiring, performance review, etc.
- Stakeholder management: meeting facilitation, collaboration, conflict resolution, alignment, mediation.
- Design UX / UI: wireframes, design thinking process. Tools: Balsamiq, Figma
- Marketing: service productization, positioning, pricing, product launch, marketing coordination.
- Tech Skills: SDLC, APIs, SOA, microservices, cloud, JIRA, process mining, e2e testing.
Product Manager - Part-time - Consultant
June 2020 - Sept 2020
NDA US based startup
As an outside consultant, led the development of a Product (Support) Office to support outcome and OKR
driven culture for a mid-size startup with several feature teams. This included development of a growth team,
PMO and knowledge center.
Head of MidMarket / Enterprise Products
Oct 2018 - April 2020
EZ-Texting
At a leading SaaS messaging provider based in Los Angeles, I was promoted to start and lead all B2B
initiatives with full responsibility on achieving OKR results and delivery commitments. This included close
cooperation and mediation of 5 key stakeholders; delivery with a dev team of 10, designers and coordination
with sales, marketing, and support. Prior to that I worked on B2C self-service features.
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Started a new line of services for B2B customers in different verticals and use cases.
Developed a product strategy, product vision, roadmap and quarterly plans through extensive research
and collaboration with stakeholders, customers, and teams .
Performed full cycle feature development from ideation, validation (hypothesis testing) to release (a/b
testing) with marketing and sales coordination.
Fixed team delivery / velocity: changed the culture to outcome and OKR driven with alignment around
common goals and tied motivation. For a newly assembled team increased performance by 75% and
target delivery to within 1 sprint;
Coordinated and mediated conflicting priorities among various key stakeholders, customer requests,
infrastructure tech debt, and bugs.
Wrote detailed PRDs, epics, user stories, flow chart diagrams and prioritized backlog.
R&D Site Manager / Program Manager / Product Manager
2016 - July 2018
DSRT Corp / SkillWill
Served in different roles at an outsourcing company that specializes in Microsoft Technologies: Sharepoint,
Office 365, Azure Cloud for private and government agencies based mainly in Washington DC.
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Managed project P&L, risk registry, project portfolio.
Managed a team of 38 FTE developers (angular, C#, selenium) and client facing solution providers in
the US; hired devs and performed performance reviews.
Developed systems and controls for communications and project delivery; created a comprehensive
internal knowledge sharing - wikis, workshops, templates, etc;
Changed the culture to outcome and OKR driven w/ growth mindset and goals alignment;
Developed Intranet-as-a-Service offering, which included setup, custom development, and various
modules, designs, and widgets: HR, Service Desk and File Sharing.
Served as a Delivery Manager and a Solution Consultant for Professional Services customizations;
competitor research and analysis.
Senior Project Manager / Solution Consultant
2014 - 2016
Baker Tilly Ukraine
Served in different capacities as Analyst, Solution Consultant, and Project Manager for export-oriented
projects.
- Led the development of Outsourcing Advisory services for international clients to outsource BPO
services: research, accounting and analytics - 15 FTE.
- For Ukraine based electrical engineering company, headed a cross-functional team, established a
presence, forged partnerships, and signed contracts with companies in Canada and Germany.
Founder
2011 - 2013
Automotive B2B2C Startup
Developed B2B2C Startup (MVP) which combined:
- B2B Platform for auto dealers and auto service providers. Included: front page, list & filter page, car /
service dedicated landing page, and an admin page.
- B2C Aggegrator for buyers of cars and services: list of cars and services pages, map and reviews.
Went through discovery and validation phases. Failed to scale beyond early adopters or pivot.
Senior IT Auditor > IT Consultant > IT Project Manager
2005 - 2010
Ernst & Young, SouthEast Region USA
Career path at EY USA: IT Auditor > IT Consultant > IT Project Manager. Clients: Mid-size to many Fortune 500:
FedEx, Coca Cola, Duke Energy, Cigna Insurance, TIAA CREF pension fund etc.
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Fully managed IT audits and supervised teams from 2 - 7: review of all significant IT systems and
ensure that controls are in place and overall risk assessment is acceptable for GAAP / SAS 70 audits.
Prepared RFPs and participated in land & expand engagements.
Conducted risk assessments, due diligence, cost and process optimization, security reviews of IT
systems, business process optimization and automation;
As PM, implemented shared services, identity and access management, and new ERP setups.
As a lead PM for TIAA CREF (Fortune 100) pension fund with 5 - 6 implementation consultants
implemented an Identity and Access Management system (RSA) that required integration of all
significant IT systems together.
Education:
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2019 - Certified SAFe 5.0 Consultant
2019 - Certified PO and Scrum Master
2019 - PMP Exam preparation 6 weekend course
2018 - 3 month Full Stack developer bootcamp
2005 - Mississippi University: BS in Accounting and IT Management
