SERGE ANDRE USON-
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Lagonoy, Camarines Sur 4425
August 10, 2001
Filipino
professional summary
Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and
professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses
exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and
creating a positive customer experience.
skills
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Customer service
Computer proficiency
Active listening
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Call center experience
Documentation
Critical thinking
experience
Jun 2023
Oct 2023
- Aug 2023
- May 2024
education
CUSTOMER SERVICE REPRESENTATIVE
Sutherland Global Services, Pili, Camarines
Sur
CUSTOMER SERVICE REPRESENTATIVE
Quantrics Enterprises Inc., Naga City,
Camarines Sur
May 2025
BSBA IN LEGAL MANAGEMENT
ATENEO DE NAGA UNIVERSITY
Extracurricular Activities
Rotaract Club of Naga
Jan 2020
SECONDARY
PARTIDO STATE UNIVERSITY
Awards & Honors
With Honors
Jan 2014
PRIMARY
LAGONOY CENTRAL SCHOOL,
Camarines Sur
Jan 2013
GLORIOUS ADONAI LEARNING
ACADEMY,
Camarines Sur
personal information
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Age: 23
Height: 5'6"
Weight: 83 kgs
Citizenship: Filipino
Father's Name: Jose O. Uson Jr.
Mother's Name: Ging Ging P. Delfino
Gender: Male
Marital Status: Single
Religion: Roman Catholic
Place of Birth: Camarines Sur
affiliations
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2020 - 2022, Member, Legal Management Institute of Ateneo de Naga Students, Ateneo de Naga University
2019 - 2024, President, Youth Unity Country Organization
2020 - 2021, Publication Material Officer, Rotaract Club, Ateneo de Naga University Chapter
languages
ENGLISH
FILIPINO
Advanced
Fluent
